To what extend does the SERVQUAL model explain students’ perceptions of the service quality provided by ENCORE for Glasgow Caledonian University catering in the refectory?

RAMY A. K. ALDURAIHEM2022-05-302022-05-3020147https://drepo.sdl.edu.sa/handle/20.500.14154/52072To what extend does the SERVQUAL model explain students’ perceptions of the service quality provided by ENCORE for Glasgow Caledonian University catering in the refectory?Thesis