Influence of service quality on customer satisfaction in Saudi Standards, Metrology and Quality Organisation (SASO): A case study of the quality mark department in Riyadh

Fiona BrocklehurstABDULAZIZ SAUD ALNOOH2022-05-292022-05-2931008https://drepo.sdl.edu.sa/handle/20.500.14154/45591Influence of service quality on customer satisfaction in Saudi Standards, Metrology and Quality Organisation (SASO): A case study of the quality mark department in RiyadhThesis