AN INTEGRATED DESIGN FOR SIX SIGMA-BASED FRAMEWORK TO ALIGN STRATEGY, NEW PROCESS DEVELOPMENT, AND CUSTOMER REQUIREMENTS IN THE AIRLINE INDUSTRY

Ahmad K. Elshennawy & Luis C. RabeloMOHAMMED ALI S ALGHAMDI2022-06-012022-06-0132260https://drepo.sdl.edu.sa/handle/20.500.14154/55780AN INTEGRATED DESIGN FOR SIX SIGMA-BASED FRAMEWORK TO ALIGN STRATEGY, NEW PROCESS DEVELOPMENT, AND CUSTOMER REQUIREMENTS IN THE AIRLINE INDUSTRYThesis