The impact of quality control initiatives, customer integration and customer co-production on service quality performance: An empirical investigation

Professor Chanaka JayawardhenaZYAD MISHAAL W ALZAYDI2022-05-262022-05-2626066https://drepo.sdl.edu.sa/handle/20.500.14154/33456The impact of quality control initiatives, customer integration and customer co-production on service quality performance: An empirical investigationThesis