Investigating Customer Intentions Influenced by Service Quality: Using the Mediation of Emotional and Cognitive Responses in Saudi Arabia

Dr. Abraham AlthonyanMOHAMMED AHMAD ALSAGGAF2022-05-282022-05-2836154https://drepo.sdl.edu.sa/handle/20.500.14154/39385Investigating Customer Intentions Influenced by Service Quality: Using the Mediation of Emotional and Cognitive Responses in Saudi ArabiaThesis