Browsing by Author "Alkhaibari , Abdulmuttalib Mohammed A"

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The Impact of Total Quality Management Practice on The Operational Performance of Saudi Arabian Petrochemical Firms
(Hunan University, 2024) Alkhaibari , Abdulmuttalib Mohammed A; Yuan, Shanmi
This study comprehensively examines the impact of Total Quality Management (TQM) practices on the operational performance of petrochemical firms in Saudi Arabia, integrating both qualitative and quantitative research methods. It delves into the unique cultural, economic, and industrial landscape of the region to assess how TQM practices are tailored and implemented within these firms and their influence on operational outcomes. The research is anchored in an extensive literature review that lays the foundation for a theoretical model, addressing the integration of TQM within the specific context of Saudi Arabia's petrochemical sector. Utilizing a structured survey method, the study gathers data from 250 companies, achieving 200 valid responses, which are then rigorously analyzed. The empirical phase of the research employs statistical techniques to explore the relationships between various TQM elements and operational performance. Key findings reveal that process management and measurement, analysis, and improvement are critical TQM elements exerting the most significant direct effects on corporate performance. In contrast, customer and market factors have a substantial indirect impact, followed by strategic elements. The study highlights the essential role of human resource management, process control, and quality breakthroughs in enhancing the quality systems of petrochemical enterprises. This research contributes to the theoretical understanding of TQM in a specific industrial context, highlighting the importance of leadership support, strategic planning, and customer-centric approaches for effective TQM implementation. It provides actionable insights for practitioners in the petrochemical industry, emphasizing the need for comprehensive and scientifically grounded TQM projects. Keywords: Total Quality Management; Petrochemical Industry; Operational Performance; Saudi Arabian Firms; Process Management; Quality Improvement
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