SACM - Canada
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Item Restricted A Comparative Case Study: Exploring Health System Governance in Canada and Saudi Arabia(Western University, 2024) Almalki, Fawziah; Oudshoorn, Abe; Tryphonopoulos, Panagiota; Smith, Maxwell; Muntaner, CarlesHealth systems and health system outcomes are incredibly complex. To understand how they function, researchers explore individual components of the system, in the study herein the component is ‘governance’. Research to date has demonstrated a positive relationship between governance and population health outcomes. Governance, therefore, may be a concept that assists in understanding differential health outcomes of seemingly comparable countries. This study aims to explore macro-level governance, particularly the two sub-concepts of ‘government effectiveness’ and ‘perceived corruption’, in two countries: Saudi Arabia and Canada. Government effectiveness reflects the quality of public health policy development and implementation, and how much the government adheres to these policies. These comparator countries are selected as they share similarities on three levels, economy, population size, and free basic healthcare; yet differ significantly in governance models. A case study methodology as described by Stake (1995), guided this study. This study is particularly a comparative case study design with a focus on qualitative data. The data will be used to understand in-depth nuances of governance in health systems. Two overarching questions guided this study, one for each of the sub-concepts: 1) How the government effectiveness process, in terms of health policy development and implementation, unfolds within the health system in Saudi Arabia and Canada. 2) How corruption, as an aspect of governance, is present within health systems. This work is framed within a critical theoretical perspective. Concerns about good governance and corruption that guide this work is to the purpose of seeking the best health outcomes for all people. Governance as a whole, and sub-concepts of government effectiveness and corruption, are all amenable to change and improvement. To engage with system complexity, multiple data sources were utilized within this case study. Primary data consisted of interviewing 32 participants (15 in Canada and 17 in Saudi Arabia) who work in the health system in service provision, research, policy, management, or education. Secondary data included government documents about health system structure and strategies at the macro level. Data collection was conducted through two phases. Phase one of data collection involved in-depth interviews with experts across the health systems. The interviews were conducted in both English and Arabic. Documents for analysis were collected and accessed through official websites of governments or Ministries of health, and healthcare organizations, and scientific databases. These documents were analyzed via Critical Discourse Analysis (CDA) as outlined by Van Dijk (1993) and Mullet (2018). The findings are divided into three foci as three chapters: 1) a methodological piece on conducting bilingual research; 2) the nature of government effectiveness; and 3) the nature of corruption in health systems. Conducting research in a language not spoken by all the research team members is relatively common, yet addressing the nuanced details of implementing bilingual work has limited guidance within extant literature. This includes consideration of promising practices for concept development, translation, data analysis, and presenting the findings. This chapter is an exploration of the strengths and limitations of doing bilingual research, and recommendations regarding these aforementioned issues from our own experiences. Ultimately, it is proposed that via bilingual research, the accumulation of knowledge pertaining to qualitative research concepts, translation, analysis, and dissemination of comprehensive frameworks can be enacted, ultimately enhancing the rigour of qualitative research and increasing confidence in applying knowledge created in the chosen language of participants. Findings on government effectiveness in health systems in both Canada and Saudi Arabia are presented in four themes. These four themes are: 1) Health is Political, 2) Health System Privatization, 3) An Outdated System vs. A System that is Catching Up, and 4) Social Determinants of Health (SDoH) and Cross-Sectoral Collaboration. Recommendations are provided on how to better identify elements of government effectiveness and integrate them with the SDoH in order to enhance system effectiveness and improve the health of populations. For the chapter on corruption, it is noted that Governance is a complex theoretical concept that includes the sub-concept of ‘corruption’. A very ‘loaded’ term, this study sought to understand how corruption is present in health systems, often in very subtle ways. Findings illustrate how corruption is still a relevant concept in advanced health systems and can include both subtle and even overt forms within Canadian and Saudi health systems. This is explained in three themes: 1) Corruption in Wealthy Nations: Subtle Opportunism; 2) Nepotism and Professional Courtesy; and 3) A Strict System vs A Relaxed System. This analysis uncovers nuanced forms of potential personal gain within Canadian and Saudi health systems that make the concept of corruption still a timely concern. Addressing these risks must be seen as a collective obligation, where healthcare providers identify and report cases of potential corruption, managers prevent and address opportunities for personal gain, and researchers study how to develop policies and processes that are most immune to corruption. Ultimately, this study continues to unpack the complex ways that health systems are actualized, looking particularly at the concept of governance, and selected sub-concepts of government effectiveness and corruption.28 0Item Restricted The impact of nurse work environment on nurse outcomes, nurse-perceived quality of care and patient safety in Saudi Arabia(University of British Columbia, 2018) Alharbi, Amal Ali; Dahinten, SusanBackground: The current shortage of nurses jeopardizes the quality and safety of patient care globally, and is particularly serious in Saudi Arabia. There is ample evidence that nurse work environments are important to nurses’ job satisfaction, burnout, and retention, and the quality and safety of patient care. However, most of this research has been conducted in the United States and Europe with very little emanating from Saudi Arabia or the Middle East. Purpose: This study investigated relationships between components of nurse work environment and nurse outcomes and nurse-perceived quality of care and patient safety. Methods: This correlational study was conducted using cross-sectional data collected from 496 registered nurses working in a large tertiary hospital in Riyadh, Saudi Arabia. Participants completed an online survey similar to that used in RN4Cast studies. Nurse-reported measures were used to assess nurses’ perceptions of their work environments, nurse-outcomes (i.e., job satisfaction, burnout, and intent to leave), and nurses’ perceptions of quality of care and patient safety. Hierarchical logistic regression was conducted to examine the relationships between components of nurse work environment and nurse and patient outcomes, after controlling for nurse and patient characteristics. Findings: Nurses’ perceptions of staffing and resource adequacy was predictive of all nurse outcomes except for intent to leave whereas nurse manager ability and leadership was found to be predictive only of job satisfaction. In terms of patient outcomes, staffing and resources adequacy and nursing foundation for quality of care were found to be the only independent predictors of quality of care and patient safety. Implications for Nurse Leaders: Nurse leaders in Saudi Arabia should give special attention to staffing and resources adequacy, nursing management and leadership, and nursing foundation for care delivery at the unit level. Hospitals in Saudi Arabia should strive for magnet-like qualities as they play a critical role in the recruitment and retention of nurses and contribute to better quality and safe care delivery. Conclusion: Magnet-like work environments that are culturally sensitive are critical to attracting and retaining Saudi nurses and nurses from other countries who are currently vital to alleviating the nursing shortage in Saudi Arabia.16 0Item Restricted Adaptation and validation of the U.S. hospital survey on patient safety culture 2.0™(SOPS®) : the Saudi version(University of British Columbia, 2024-07-12) Alharbi, Amal Ali; Dahinten, SusanBackground: The U.S. Hospital Survey on Patient Safety Culture 2.0 (HSOPSC, 2.0), released by the Agency of Healthcare Research and Quality in 2019, is the most widely used instrument for measuring patient safety culture in healthcare organizations. However, it has not been cross-culturally adapted nor validated within the context of the Saudi healthcare system. This two-phased study aimed to adapt the U.S. HSOPSC 2.0 to be suitable for use by registered nurses working in Saudi hospital settings, and to assess the construct validity of the revised Saudi tool. My approach to psychometric testing was informed by Messick’s view of unified validity (1980, 1995), and guidelines provided by the International Test Commission (2017). Methods: Instrument adaptation was performed in Phase 1 using a committee-based approach, two focus-group interviews, and expert panel reviews. Construct validity of the adapted tool was assessed in Phase 2 using confirmatory factor analyses, reliability testing, and hierarchical logistic regression, drawing on cross-sectional data collected from 534 registered nurses working in a large tertiary hospital setting in Saudi Arabia. Results: Phase 1 resulted in a 33-item instrument that demonstrated excellent content validity. In Phase 2, confirmatory factor analysis yielded the 26-item Saudi-HSOPSC 2.0 with a 10-factor structure consistent with the U.S. HSOPSC 2.0. Reliability testing yielded acceptable reliability coefficients for eight subscales. Hierarchical logistic regression provided further evidence of the instrument’s construct validity, with seven of the 10 dimensions found to be uniquely predictive of at least one of the three patient safety outcomes. Conclusion: The findings provide initial evidence of the content and construct validity of the Saudi-HSOPSC 2.0. Together, the findings provide evidence supporting five aspects of Messick’s (1980) view of unified validity. Future research should assess the validity of the Saudi instrument within a broader validation context and investigate the potential impact of included negatively worded items. With additional evidence supporting the psychometric properties of the Saudi-HSOPSC 2.0, Saudi administrators and nurse leaders can use it to assess the status of patient safety culture in their hospitals and inform future interventions aimed at improving patient safety and quality of care in Saudi hospital settings.11 0