Saudi Cultural Missions Theses & Dissertations
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Item Restricted CRITICAL CHALLENGES FOR JOB SEEKERS IN SAUDI ARABIA: THE ROLE OF SOFT AND HARD SKILLS IN RECRUITMENT IN SMALL AND MEDIUM-SIZED OF COFFEE SHOPS IN SAUDI ARABIA: A QUALITATIVE STUDY.(Saudi Digital Library, 2023) Jaafari, Mohammed; Joseph-Richard, PaulThis study investigates the multifaceted challenges confronted by job seekers in Saudi Arabia, specifically focusing on the role of soft and hard skills in the recruitment process within SME coffee shops. As the Saudi labour market undergoes significant transformations, this research explores the dynamics of skill-based hiring practices, the tactics SMEs use in this industry, and practical recommendations that can augment the industry. The central research question guiding this study is: What are the critical challenges faced by job seekers in Saudi Arabia when seeking employment in small and medium-sized coffee shops, and how do soft and hard skills influence the recruitment process in this sector? This study employed a qualitative research design to capture the experiences and perceptions of job seekers and coffee shop owners/managers in Saudi Arabia. Semi-structured interviews were conducted with a purposive sample of job seekers, coffee shop managers, and owners across different regions of the country. Thematic analysis was employed to identify recurring themes and patterns in the data, allowing for a comprehensive exploration of the challenges and role of soft and hard skills in recruitment.19 0