Saudi Cultural Missions Theses & Dissertations
Permanent URI for this communityhttps://drepo.sdl.edu.sa/handle/20.500.14154/10
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Item Restricted The Impact of Supervisor Incivility on Subordinates’ Thriving at Work: The Role of Psychological Capital and Competitive Psychological Climate(Saudi Digital Library, 2026) ALJURAIBI, MOHAMMED; Almeida, ShamikaBackground: Supervisor incivility is increasingly prevalent in today's fiercely competitive business landscape. While numerous societies adhere to a general norm of civility, not all organisations or organisational members may share a uniform perspective regarding demonstrating respect for one another in the workplace. There may be increased supervisor incivility within organisations, as these supervisors can implement the strategies necessary for business success. This raises important questions about the implications of supervisor incivility for employees' mental health and job performance. This study specifically focuses on those employees who have experienced and witnessed incivility from their supervisors. Research suggests that supervisors' behaviour can influence employees' wellbeing. This study focuses on thriving at work, representing a more active state than wellbeing, emphasising continuous growth and learning. Wellbeing emphasises comfort and stability while thriving concerns adaptation and progress. This concept is especially relevant in competitive environments, where maintaining motivation and productivity involves feeling connected to growth and development and not just avoiding burnout. While existing literature has acknowledged the impact of supervisors on employees' wellbeing, there remains a gap in understanding how supervisor incivility— especially witnessed—affects employees' ability to thrive at work. Aim: The study examines the relationship between supervisor incivility and employee thriving at work. The study addresses three research objectives. First, it seeks to determine the differences among the types of supervisor incivility. Second, it examines the effect of supervisor incivility (experienced and witnessed) on employees thriving at work. Third, it seeks to investigate the indirect influence of the two types of supervisor incivility on subordinates' thriving at work through Psychological Capital (PsyCap) (mediator), with Competitive Psychological Climate (CPC) (moderator) as the boundary condition. The study utilises the Transactional Theory of Stress (TTS) to understand how individuals appraise and respond to workplace challenges and Social Learning Theory (SLT) to provide insight into how employees adopt behaviours based on observed interactions, underpinning the effects of managerial behaviours on employee thriving. Method: A mixed methods approach is used to collect and analyse the data, including surveys and interviews. Using an online survey approach in the main study, Phase One, data were gathered from 412 Junior Medical Officers (JMOs) in Saudi Arabia and analysed using the Statistical Package for Social Sciences (SPSS), regression, and PROCESS macro. Using the interview approach in Phase Two, data were gathered from 25 JMOs and analysed using thematic analysis to comprehend the findings of Phase One. Results: Phase one of the study showed that the levels of PsyCap and the thriving of subordinates vary in line with the type of supervisor incivility in increasingly competitive and pressured workplace environments. Specifically, the findings show that supervisor incivility affects employees' PsyCap. Further, the indirect effect of supervisor incivility on thriving at work through PsyCap is weaker when the CPC is low and stronger when it is high. In a highly competitive work environment, experiencing supervisor incivility results in lower PsyCap. However, it weakened the relationship between witnessed supervisor incivility and PsyCap. Hence, a subordinate appraised witnessing supervisor incivility as a challenge, increasing PsyCap and, in turn, thriving at work. Phase Two of the study explored why subordinates considered supervisor incivility as a challenge. The main reasons that participants highlighted were fear, personal agendas, desire to be in the in-group with their supervisor and cultural values such as respect. The findings also highlighted how JMOs learnt to adapt to incivility, used negative peer experiences as lessons on what to avoid at work with their supervisors and focused on long-term outcomes. All these mechanisms enabled them to thrive at work. Overall, the results showed that supervisor incivility has a bright side in competitive climates and helps employees thrive at work. Contributions and Implications: This study addresses gaps in the literature on supervisor incivility and how employees in high-stress environments, such as healthcare, appraise and manage uncivil behaviour. The present study contributes to knowledge by identifying coping responses, competitive climate, social process, and psychological capital as possible reinforcements of the supervisor witnessed incivility. As such, the study model can be used to understand the negative and positive findings concerning supervisor incivility. The study also provides a Middle Eastern perspective on the types of incivility and their effects on workplace thriving. Empirically, it examines the dual perspectives of victims and observers, offering new insights into how both experienced and witnessed supervisor incivility impact thriving at work. Theoretical contributions include applying TTS to clarify appraisal processes and conditions under which incivility affects subordinates and using SLT to understand why observed supervisor incivility helps employees thrive at work. Practically, the study guides organisations in creating supportive policies and strategies for enhancing employee thriving. It also gives supervisors insights into how their behaviour influences employee responses, ultimately improving organisational effectiveness.24 0Item Restricted تطوير مقياس الاتجاهات والقيم نحو الإبداع لدى الطلبة بالمملكة العربية السعودية(Arabian Gulf University, 2024-05) AlHussan, Tahani; Alabbasi, Ahmed Mohamed; Eldin, AlaaAbstract The study aimed to Developing a Scale of Attitudes and Values towards Creativity among Students in the Kingdom of Saudi Arabia by identifying the statistical indicators of the study sample on the measure of attitudes and values towards creativity according to nationality and gender, and determining the significance of the differences in the responses of the study sample on the measure of attitudes and values towards creativity due to the variables of nationality and gender and the interaction between them. In addition, determining the cut-off score through which the highest performers are identified on the scale of attitudes and values towards creativity. The researcher used the Statistical method. Renko's scale of attitudes and values towards creativity was applied. The research sample was selected from the research population using a simple random sampling method from gifted and normal students enrolled in the middle and secondary levels in public schools in the Kingdom of Saudi Arabia. It consisted of (397) male and female students, with a percentage of (41.1%) males, and (58.9%) males. Females, and (48.4%) of the research sample were of Arab nationalities, and (51.6%) were of foreign nationalities. The results showed that the arithmetic mean for the scale of attitudes and values towards creativity for the sample as a whole was (76.25), and it was found that there were statistically significant differences in the responses of the research sample on the scale of attitudes and values towards creativity according to the nationality variable. The differences were in favor of the Arab sample, and there were no differences according to gender. The results showed that the cut-off score, which represents the dividing line between the highest performance and the lowest performance on the scale of attitudes and values towards creativity, was (87), and that the percentile ranks explaining the students’ performance amounted to (43) percentile ranks, ranging between rank (1) and rank (100). The percentile rank (1) corresponds to a score (≤32) on the attitudes and values towards creativity scale, and the percentile rank (100) corresponds to a score (105) on the attitudes and values towards creativity scale. The research presented several recommendations, including the use of a measure of attitudes and values towards creativity by the competent authorities in detecting and caring for gifted people in the Kingdom of Saudi Arabia11 0Item Restricted Exploring the Critical Success Factors (CSFs) for the adoption/utilisation of Decision Support Systems (DSS) in the telecommunications sector in Saudi Arabia (KSA).(University of Portsmouth, 2024) Alturki, Ahmed Bakeer; Nakkas, HaythemThis research explores the Critical Success Factors (CSFs) for the Adoption and Utilisation of Decision Support Systems (DSS) within the telecommunication sector in the Kingdom of Saudi Arabia (KSA). Given the current governmental focus on diversifying income sources and reducing oil dependency, the telecom sector, among other IT-related fields, is receiving substantial investments. Leveraging the advantages of DSS to enhance decision-making processes presents a timely opportunity for telecom organisations to maximise these investments. This study utilises quantitative methodology through surveys to collect data from industry professionals. Several key findings were highlighted in this research, including infrastructure readiness, organisational support, organisational culture, and data management. The study underscores sub-key factors such as building capacity, providing proper training programs, engaging stakeholders, and visionary leadership. Additionally, it explores the outcomes of integrating DSS with other existing systems such as Customer Relationship Management (CRM), and how this integration influences service quality and enhances customers satisfaction. The research specifically contributes to organisations within the telecommunications sector in Saudi Arabia and their policy makers by demonstrating how utilising DSS can enhance decision-making. Conducted systematically, providing a comprehensive roadmap for future studies to build upon.17 0Item Restricted Determinants of Giftedness within the Family as Indicators of Creative Thinking and Creative Personality among Gifted Students in the Kingdom of Saudi Arabia(Arabian Gulf University, 2024) ALjohani, Hind Sweileh Hamdan; عبدالحميد، علاء الدين; العباسي، أحمدThe aim of the research is to identify the significance of the differences in the creative product, the creative process, trends and values towards creativity and the creative personality among gifted students due to family factors and extracurricular activities, and to determine the predictive ability of family factors and extracurricular activities in the creative product, the creative process, trends and values towards creativity and the creative personality. The descriptive approach was used, and the research sample consisted of (190) gifted secondary school students in the Kingdom of Saudi Arabia, who were selected using the available sample method from several different schools and regions, namely the Medina region, the Qassim region, the Riyadh region, and the Eastern region. The sample distribution according to the family size variable was (41.6%) of small size, (39.5%) medium size, and (18.9%) large size, and the distribution of the study sample according to the birth order variable was the highest percentage in the middle order with (56.8%) ), then in last place with a rate of (24.7%). The distribution of the sample according to the variable of the father’s educational level was concentrated at the university level at a rate of (63.2%), and according to the variable of the mother’s educational level it was concentrated at the university level at a rate of (70.0%). The majority of the sample resided with their parents (87.4%). The research used the Divergent Thinking Scale, the Creative Activities and Achievements Scale, and the How to Describe Yourself Scale. The results showed that the family size variable was able to predict the level of creative product among students. The birth order variable was able to statistically significantly predict the level of creative product, the level of fluency, the level of flexibility, and the level of creative personality. The variable of the father's educational level was able to predict statistically significantly the level of the creative process, and the variable of the mother's educational level was able to predict statistically significantly the level of the creative personality. It was also shown that extracurricular activities during study and summer extracurricular activities were able to predict statistically significantly the level of creative product, and that the variable of extracurricular activities during study was able to predict statistically significantly the level of creative personality among gifted students, and that the variable summer extracurricular activities was able to predict the level of fluency and the level of flexibility. . Based on the results, the research recommended increasing interest in building training programs in the areas of creative thinking and creative personality for gifted students in Saudi schools, and increasing interest in school extracurricular activities and summer extracurricular activities provided to gifted students. Keywords: creative thinking, creative personality, gifted students, Kingdom of Saudi Arabia.33 0