Saudi Cultural Missions Theses & Dissertations
Permanent URI for this communityhttps://drepo.sdl.edu.sa/handle/20.500.14154/10
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Item Restricted Exploring the First Impression Phenomenon and Associations between Hospital Lobby Physical Environment and Patients’ First Impressions(Texas Tech University, 2024) Bazaid, Rana; Pati, DebajyotiObjective: This study aimed to explore the relationship between the physical environment of the hospital lobby and users' first impressions. Additionally, the researcher examined whether five minutes is enough time to form first impressions, as other studies from different disciplines suggested. Background: The first impression influences downstream experiences in building users. Research suggests that the information people gather in the first five minutes of exposure to a target is causally related to their initial impression. In healthcare facilities, physical design plays a crucial role in creating positive first impressions. Methods: The mixed-methods approach was used to test the first impression framework and explore the most important variables affecting users' initial impressions. This approach involved users' first-time site visits for a specific duration, using two different exposure times (five minutes and unlimited time). Half of the users had five minutes and others had unlimited time. After that visit, participants had a follow-up interview and a questionnaire. Results: During the site visit, the researchers found many users perceived the space as a whole (function of the space), some identified elements in the space, and people, including hospital staff and visitors, and some expressed their emotions about it. Importantly, many negative emotions have a huge effect in forming first impressions as users' past experiences may play a role in forming recent impressions. Additionally, expressing positive emotions could be difficult as hospitals are always associated with bad situations. Some had negative feelings during their previous hospital visits, leading them to feel the same and remember their family members' situations. Users who rated their first impressions higher than others indicated that they felt welcomed when the receptionist welcomed them and was willing to help. In contrast, others who rated their first impressions lower said they felt the opposite. Users indicated they have better first impressions if they see inspected features or find something they like. Conclusions: Attributes and elements of the physical environment play a meaningful role in forming these snap impressions and coloring downstream experiences. The findings demonstrated what affects users' first impressions of a hospital and how to enhance their healthcare experience. The finding showed that five minutes is enough for users to judge the space and form their first impressions. Finally, the researcher developed theoretical and practical implications and strategies to improve positive first impressions.20 0Item Restricted ENABLING THIRD PLACES OF HEALTHCARE ENVIRONMENTS IN THE POST PANDEMIC ERA(University of Florida, 2024-05-12) Alfowzan, Nurah; Valipoor, Shabboo; Portillo, MargaretThird places refer to communal venues that facilitate social engagement and community cohesion, bridging the gap between home and work environments. These locales encompass diverse settings like coffee shops, libraries, and parks. Today, third places have evolved to accommodate various contexts, offering advantages to specific user groups. Within healthcare environments, merged third places (e.g., lobbies; gardens; cafes; staff lounges; and staff breakrooms) are distinct from psychologically hard clinical settings. Research shows that these in-between spaces are vital in enhancing social support, reducing stress, and promoting the overall well-being of healthcare workers. However, during the COVID-19 pandemic, many of these in-between spaces became significantly restricted to mitigate virus transmission. This research aimed to redefine third places in healthcare design, and advance interior design approaches that can balance social interaction and infection-prevention requirements. The study adopted a sequential exploratory mixed-methods design. The initial phase involved a comprehensive scoping review, mapping key design concepts that shape our built environments and human experiences through times of disease outbreaks. Subsequently, semi-structured interviews were conducted with design experts specializing in healthcare projects, exploring the challenges they faced, and the strategies employed to adapt healthcare spaces, particularly third places, during the COVID-19 pandemic. The findings from the scoping review and interviews yielded multiple design approaches with the potential to enhance the resilience of third places within healthcare environments. Three of these approaches aligned with attributes of flexibility. To delve deeper into these attributes, the following phase of the research involved a design charrette. This collaborative session engaged senior interior design students to generate innovative ideas for social spaces within healthcare environments. Design scenarios incorporating flexibility attributes were developed, refined, and integrated into the final research phase: a survey. The survey aimed to assess the perceived social support of healthcare workers in the design scenarios informed by prior phases. Results showed an inclination of users towards versatile third places that feature indoor-outdoor options. The outcomes can inform the creation of safe third places within healthcare facilities. Facilitating social support while ensuring safety in these environments can contribute to the overall well-being of individuals in healthcare settings.9 0