JOHNS HOPKINS HEALTH SYSTEM EMERGENCY PREPAREDNESS PERFORMANCE ASSESSMENT

Abstract

This doctoral dissertation uses the workplace challenge format and was conducted in the 5 of the 6 hospitals of the Johns Hopkins Health System, varying across the sections of the study. The 6 hospitals are The Johns Hopkins Hospital, The Johns Hopkins Bayview Medical Center, Inc., Howard County General Hospital, Sibley Memorial Hospital, Suburban Hospital, and The Johns Hopkins All Children’s Health System in the United States. The dissertation’s primary aim was to identify the top hazards that each organization was at risk for and to assess their level of emergency preparedness to face these hazards. This information will help in structuring and prioritizing the emergency management program efforts to develop a comprehensive all-hazards approach for the Health System to prepare and respond to emergencies. It will also strengthen the emergency preparedness and response capabilities, thereby enhancing the resilience of Johns Hopkins Health System in the face of emergencies. An organizational assessment of the Johns Hopkins Medicine Office of Emergency Management (JHMOEM) was performed in the areas of leadership, operations, workforce, measurement analysis, and knowledge management using the Baldrige Excellence Framework (Baldrige Performance Excellence Program, 2021). Surveys were used to collect the information from the key stakeholders of the JHMOEM. The hazard vulnerability analysis results of the year 2021 of the five hospitals were used to assess the level of emergency preparedness of the Johns Hopkins Health System's hospitals for the top five hazards. The top five hazards each organization was at risk for and how prepared it was to face them were identified. Also, the top hazards ii that the Johns Hopkins Health System's Hospitals as a whole were at risk for were identified and prioritized. The emergency operation plans and the hospital’s online policies of the five hospitals were reviewed in order to evaluate the hospitals' preparedness for the top five hazards specific to each hospital in relation to their preparedness scores. The lessons learned, role of the leadership, and the potential interventions in creating an all-hazard approach to emergency preparedness and response were mentioned in the discussion section. Final Oral Exam Committee Members:

Lilly Engineer, MD, DrPH, MHA (Advisor) Laura Morlock, PhD, MA Jon Links, PhD Amyna Hussain, DO Rob Carter, RN, MSN, CFRN, CPEN, NRP