Effects of Personality on the Perceived Helpfulness of Online Reviews

dc.contributor.advisorNerur, Sridhar
dc.contributor.authorAlshamrani, Amal
dc.date.accessioned2023-08-15T14:01:27Z
dc.date.available2023-08-15T14:01:27Z
dc.date.issued2023-08-01
dc.description.abstractWith the rapid growth of online shopping, the ability of consumers to publish their reviews has created electronic communities that provide a primary source of information and a rich text for analysis. The purpose of this dissertation is to examine the relationship between customers’ personality traits and the perceived helpfulness of online reviews. In the first essay, I explore the effect of product type, search versus experience products, on the relationship between personality and review helpfulness. In the second essay, I examine the effects of personality similarity between writers and readers of online reviews on its perceived helpfulness.
dc.format.extent107
dc.identifier.urihttps://hdl.handle.net/20.500.14154/68890
dc.language.isoen_US
dc.subjectOnline Reviews
dc.subjectPersonality
dc.titleEffects of Personality on the Perceived Helpfulness of Online Reviews
dc.typeThesis
sdl.degree.departmentDepartment of Information Systems & Operations Management
sdl.degree.disciplineInformation Systems
sdl.degree.grantorUniversity of Texas at Arlington
sdl.degree.nameDoctor of Philosophy in Business Administration

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