SACM - United Kingdom
Permanent URI for this collectionhttps://drepo.sdl.edu.sa/handle/20.500.14154/9667
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Item Restricted Enhancing Efficiency in Cataract Surgery: A Lean Management Approach at Øjenlægernes Center(Saudi Digital Library, 2023-09-01) Altamimi, Saud; Expert, Paul; Hammett, Simon; Expert, PaulThe Øjenlægernes Center, specializing in cataract surgeries, efficiently conducts about 28 operations daily. However, there's potential to further improve patient flow, satisfaction, and efficiency. This research explores the surgery process, identifying areas for enhancement via lean management principles. Lean management, aimed at reducing waste without compromising productivity, has gained traction in healthcare. The study highlights opportunities in patient referral, appointment scheduling, waiting times, optometrist exams, consent form processes, and inventory management. Insights are drawn from success stories like the Wilmer Eye Institute and Hospital for Sick Children's eye clinic, which benefitted from lean's application. However, adopting lean in healthcare has its challenges, including resistance to change. A well-structured plan is crucial. The Aravind Eye Care System's success provides valuable lessons, emphasizing strategic operational changes. Recommendations for Øjenlægernes Center include a digital appointment system, optimizing optometrist exams, e-Consent forms, better inventory management, and reduced waiting times. Engaging all staff in the lean transformation process is crucial for success. In summary, though Øjenlægernes Center is operationally efficient, leveraging lean management can elevate its performance and patient satisfaction. Future studies should assess the long-term effects of these changes and their applicability in similar institutions. The research underscores lean management's potential in revolutionizing healthcare operations.22 0Item Restricted The Impact of Privatisation of state-owned enterprises in the United Kingdom and Saudi Arabia(2023-01-10) Alahmari, Abdulmajeed Awadh; Brook, OrThis paper reviews the motivation for the privatisation of public sector companies in both the UK and Saudi Arabia and their approach to the privatisation programme. This essay searched for the incentives and changes that contributed to changing the privatised company and its concept. In addition, there is consideration of the strategies for privatising companies and the work to achieve their goals in terms of improving efficiency to achieve growth and boost competition in the long- term, reduce government monopolies and save them from crises by altering their structure or addressing their lack of managerial experience. The British government privatised most public sector companies to address the lack of efficiency, reduce government spending and develop their structure. Meanwhile, the Saudi government’s approach to privatisation was motivated by the realisation of Vision 2030, one of the pillars of which was the privatisation programme and the achievement of national transformation in terms of achieving positive results from the efficient performance and structural development of companies subject to privatisation and legislative development by issuing a law to privatise companies. Therefore, privatisation succeeded in achieving most of its objectives. The paper concludes with the lessons learned by the two governments from the privatisation experience in terms of the importance of developing competition, the quality of company management, and the role of legislation in the effective regulation of companies.53 0