SACM - United Kingdom

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    Enhancing Organisational Performance through Strategic Human Resource Development: A Systematic Review of Employee Training Practices in the Healthcare Sector in the United Kingdom
    (Brunel University London, 2024-03-21) Alnasser, Mohammed; Valsecchi
    In this dissertation, the study examines the strategic alignment of training initiatives with organisational objectives in the UK healthcare sector. The literature review explores various factors that impact the effectiveness of staff training and development programs. Specifically, the research delves into the role of leadership support, engagement of healthcare professionals, and barriers to implementation. The findings highlight the critical importance of aligning training objectives with organisational goals, emphasising the pivotal role of leadership support, and promoting a culture of continuous learning. Additionally, the research identifies disparities in training effectiveness across different healthcare settings, providing insights into potential areas for improvement. Furthermore, the dissertation offers recommendations for future research and practice to enhance the strategic alignment of training initiatives in healthcare organisations. Overall, this study contributes to understanding how strategic alignment can enhance the effectiveness of training programs in addressing the evolving needs of the healthcare sector in the UK.
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    Examine the impact of employee turnover on managing operational efficiency customer service in hotels in Riyadh,Saudi Arabia
    (Saudi Digital Library, 2023) Alotaibi, Manal; Ladkin, Adele
    Employee turnover in the hospitality industry can have a significant impact on managing operational efficiency and customer service. In the hotel sector, employee turnover can cause a decrease in service quality and an increase in costs. Employee turnover in Riyadh is often caused by several factors, such as the availability of higher-paying jobs, unexpected job losses, and the high cost of living in the city. This research aims to discover the key factors that have both positive as well as negative effects on the turnover intention of employees in all types of hotels in Riyadh, Saudi Arabia, and to explore the influence that employee turnover has on operational efficiency as well as customer service of hotels. It was discovered that a variety of variables, including the accessibility of higher-paying employment, job security, possibilities for professional progression, language hurdles, and the cost of living in the area, might affect the turnover of employees in the hospitality business. The methodology chapter of this research provides a clear explanation of the sampling technique and data collection methods used to select the participants for the study. Some employees are not satisfied with the work culture as they find it to be negative, while others find it positive. If the Hotel of Riyadh makes strategies for their workers for a better workforce, their business will grow, and they will also see a profit.
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    Innovation Leadership and Employee Behaviours in Nurse Recruitment in Saudi Arabian Hospitals: A Qualitative Study
    (Mohammed Bindayel, 2022-11-24) Bindayel, Mohammed; Kelly, Daniel; Bennett, Clare
    Nursing shortages are a global issue, and Saudi Arabia is no exception as attracting and retaining nurses have become increasingly difficult for Saudi hospitals. As only a few studies have explored innovation as a solution to resolving nursing shortages, this study therefore aims to explore the factors which impact innovative practices in nursing recruitment in the Saudi healthcare system. It does so from the perspective of Saudi staff, inclusive of both managers as well as those they manage. The study has four objectives: to understand the effects of culture on leadership and staff innovation; to explore how leadership practices shape innovation; to understand the concept of innovation from the perspective of Saudi staff; and to identify and overcome barriers to innovation practices in the recruitment and nursing staff. The study employed a qualitative research design using semi-structured interviews, and included a sample of 20 managers and staff in total. The sample was drawn from two divisions at two hospitals in Saudi Arabia: recruitment management, and nursing management. Thematic analysis was used to analyse the data, and the findings indicate that there is a general lack of understanding of the concept of innovation among the staff. In addition, the results suggest that there are certain conditions which need to be met in order for innovation to be encouraged to help solve the nursing shortage problem. The findings also indicated that the characteristics of Saudi healthcare leaders, which can be described as primarily a transactional style of leadership, actually hinders innovation in nursing and recruitment departments. Moreover, this was also found to negatively impact other aspects of the work environment and staff motivation, which hinders innovation further. In relation to culture, the present study found that aspects of Saudi society such as personality, belongingness, religion, education and family can have a negative impact on innovation in terms of nurse recruitment. Finally, the present study offers a number of practical implications, and outlines several areas which future researchers may wish to address.
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