SACM - United Kingdom
Permanent URI for this collectionhttps://drepo.sdl.edu.sa/handle/20.500.14154/9667
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Item Restricted Exploring Organisational Culture Factors that Shape Patient Safety Culture in a Public Tertiary Hospital in Saudi Arabia(University of Manchester, 2024) Alqarah, Riman Adel; Regasa, DerejeThe study focuses on identifying the key organizational culture factors that influence patient safety culture within a public tertiary hospital in Saudi Arabia. Using Hofstede's cultural dimensions as a guiding framework, the study examines factors which include power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs. short-term orientation, and indulgence vs. restraint. Research Aim and Objectives This study aims to examine how cultural factors, as outlined by Hofstede’s cultural dimensions, influence healthcare practices and behaviors, with a focus on improving patient safety. The research objectives are to identify the key cultural elements that shape patient safety culture, analyze their impact on safety practices, and assess how these cultural factors affect healthcare practitioners' attitudes and behaviors. Ultimately, the study seeks to provide insights that can inform the development of tailored policies and interventions, designed to enhance patient safety within the context of the Saudi healthcare system. Methodology This research uses a qualitative case study approach to examine organizational culture factors affecting patient safety in a Saudi hospital. Data was collected through open-ended questionnaires from healthcare practitioners, analyzed using thematic analysis, and guided by Hofstede’s cultural dimensions framework to identify key cultural influences on patient safety. Key Findings The study identifies several organizational culture factors that affect patient safety culture in the hospital. A high-power distance culture hampers open communication, with staff fearing retaliation for reporting safety errors and concerns. The research also reveals a tension between individual blame and collective responsibility, with a blame culture undermining patient safety. Resistance to change, particularly in adopting new safety procedures, was noted, though some acceptance occurred over time. Additionally, staff well-being, including stress and burnout, was found to reduce vigilance, and short-term financial concerns hindered the allocation of resources for long-term patient safety initiatives.27 0Item Restricted OPTIMISING RESOURCE ALLOCATION IN MEGA PROJECTS IN SAUDI ARABIA(DE MONTFORT UNIVERSITY, 2024-09-19) Alsaif, Mohammed; Ekweke, EruvieThis study examines the impact of optimised resource allocation on supply chain management in Saudi Arabian mega projects. The research aims to explore the relationship between resource allocation and supply chain efficiency as well as identify challenges caused by ineffective resource allocation and propose strategic interventions for improvement. The study employs a quantitative methodology through using an online survey with 100 professionals in Saudi Arabia's mega project supply chain management sector. Data analysis includes descriptive statistics and regression analysis to assess correlations between resource management and project outcomes. The findings reveal a moderate positive relationship between resource allocation and supply chain management with key challenges being coordination complexity and project delays. A robust, adaptive supply chain strategy was identified as the most effective intervention for improving resource allocation. However, the primary limitation in this research is the use of convenience sampling which may introduce bias and limit the generalisability of the results across all sectors involved in mega projects.23 0Item Restricted Examining Business Travel Practice in the post-pandemic world(Bournemouth University, 2024) Muawwadh, Feras; Charalampos, GiousmpasoglouThis study aims to investigate how COVID-19 has reshaped the landscape of travel and tourism by exploring the changes in business travel practices in the post-pandemic period in London. The data was collected using quantitative techniques specifically online surveys that were distributed online through social media. The questionnaire comprised closed-ended questions derived from the research aim and focused on the impact of COVID-19, business travel practices, trends in travel behaviour post-pandemic, barriers and challenges, and face-to-face meetings. Data was analysed using sophisticated statistical methods including regression, correlation, means, and ANOVA. The findings reveal that the COVID-19 pandemic impacted business travel in London as most meetings changed to virtual and the frequency of business trips is now quite low. Hindrances in the case of business travel in UK post the pandemic are risks to health and travel constraints, considering the enablers there are enhanced safety measures and flexibility in travel practices. Some of the work restructuring practices include remote working and virtual meetings whereby individuals and firms reduce business travels permanently. Organisations have incorporated environmental friendly travel policies as their organizational culture is changed. Based on the conclusions and recommendation, the corporate travel managers in the UK business tourism are advised to realise the need to follow the flexible travel policies that focus on health and safety, provide options to meet in hybrid meetings and include the support of potentials that favours sustainable travel. Destination marketers in London should effectively communicate specific measures to the clients’ health safety, environmental conservation, and local experiences of a destination to appeal availed business opportunities. Keywords: business travellers, COVID-19, post-pandemic, business travel practice, travelling and tourism industry, COVID-19 impact.10 0Item Restricted DEVELOPING A MANAGEMENT AND LEADERSHIP APPROACH SUITABLE FOR THE META-MODERN WORLD(Leeds Beckett University, 2024-05) Alwuthaynani, Mohammed Saud; Cox, PeterThe aim of this research project was to improve the adequate leadership and management approach for the hotel sector in Saudi Arabia aligned with cultural transformation of Vision 2030 using Hofstede's Cultural Dimensions Theory. In the first chapter of the research, it has been detailed how Saudi Arabia Vision 2030 is being focussed while introducing the research topic and discussing the background for the research. It is shown how Saudi Arabia has distinct variation in its Hofstede cultural dimensions. The research aim, objectives and structure have been provided for further direction along with discussion on the importance for the research and problem related to lesser understanding on the leadership practice in Saudi Arabia. The second chapter of the research project covers detailed literature review on the topic. The literature review uses the existing research papers to highlight different management and leadership styles in the KSA hotel sector, culture focussed on Saudi Arabia 2030, impact of organisational culture as well as leadership style on employee motivation and cultural factors influencing leadership decisions. Hofstede cultural dimension theory and contingency theory were covered in theoretical framework. The effective leadership strategies in Saudi Arabia and literature gap were given. The third chapter highlighted the complete research methodology used for the research. The discussion included details on the search strategy, keywords utility, and framework for research, inclusion criteria, exclusion criteria and database used for aiding the overall data collection process. The limitations and critique for the chosen approach were also discussed. The fourth chapter of the research dissertation entailed a scoping review on the selected problem of leadership and management approach useful for Saudi Arabia hotel sector. The summary of the overall scoping review was also discussed thoroughly focussing on the key themes. The fifth chapter of the research study highlighted conclusion formed based on the research findings showing how Saudi Arabia needed to embrace change to accommodate Saudi Vision 2030 goals for its hotel businesses. Objectives were linked with the findings and a set of SMART recommendations were given in this chapter detailing what the hotel sector of Saudi Arabia needed to focus on along with a discussion of the future scope.27 0Item Restricted Coopetition For The Greater Good - Exploratory study of coopetition management mechanisms in the pharmaceutical industry(Cambridge University, 2024-04-27) Alshareef, Leena; Urmetzer, FlorianThe pharmaceutical industry has experienced a remarkable surge in "coopetition," wherein rival companies join forces to pursue shared objectives, leading to a dynamic business environment fraught with tensions resulting from the coexistence of strong, contradictory forces of competition and cooperation. Despite its growing importance, research examining coopetition implementation and management, especially considering contextual influences shaping its dynamics, remains limited. This study aims to fill this gap by exploring the mechanisms of coopetition implementation and management in the pharmaceutical industry, focusing on the interrelation of different elements of coopetition execution and the contextual environment. Adopting an interpretivist philosophy and a qualitative, exploratory approach, this research engaged with industry insiders to explore how large, global pharmaceutical companies effectively manage dyadic coopetition. Key findings highlight the significance of the formation stage in mitigating tensions throughout the coopetition lifecycle. The operationalization stage emphasizes emotional and analytical capabilities across organizational levels, in addition to the balancing capability manifested through various coopetition management principles identified in the literature: separation, integration, arbitration, and a novel variant of co-management principles, alongside a unique approach - unilateral control, all complemented by supportive organizational adaptations. Moreover, diplomacy and learning capabilities were identified as crucial components of coopetition capabilities. The termination stage brings persisting tensions due to legal pressures and competitive vigilance. The research also brings to light the complex interplay between legal and regulatory institutional pressures and coopetition dualities. The research complements and contributes to coopetition management literature by proposing a multi-level, multi-stage view of tensions. It offers a nuanced understanding of how these tensions are navigated throughout the drug development cycle and highlights the importance of addressing the often-overlooked termination stage of coopetition. Furthermore, it highlights the complex relationship between institutional pressures and dualities. Overall, the study provides valuable insights into the nuanced mechanisms employed by large pharmaceutical companies to holistically manage and maintain balanced coopetition.11 0Item Restricted Tooth Discoloration After Endodontic Treatment: Causes, Management, and Prevention: A Scoping Review(University of Dundee, 2024-01-31) Alshammari, Asma Fawaz; Ellis, Ian; Tait, CarolBackground: Tooth discolouration is a common dental problem that deteriorates the aesthetic appearance of a patient’s smile. Tooth discolouration can be classified as internal or external discoloration. The internal discolouration subdivided into systematic or local internal discolouration. The later could be caused by many reasons. One of these reasons is internal discolouration after RCT. In the literature, there are a variety of studies that discuss internal discolouration however, there is a lack of studies that consider internal discolouration involving causes, management, and prevention of tooth discolouration after root canal treatment (RCT). Thus, this scoping review was conducted to fill that knowledge gap. Aims and Objectives: Aim: A scoping review of causes, management, and prevention of discolouration after root canal treatment to explore the current knowledge from existing literature. Objectives: To explore causes, management, and prevention of discolouration after RCT and evaluate if this review could be a precursor to a systematic review. Methodology: This scoping review (SR) has been conducted based on the guidelines of the PRISMA Extension for Scoping Reviews (PRISMA-ScR) (Tricco et al., 2018) and the Joanna Briggs Institute – JBI (Peters et al., 2015) for scoping reviews using the framework that was proposed by Arksey and O’Malley in the updated version(Levac, Colquhoun, and O'Brien, 2010). The electronic databases used were Scopus, Medline, Embase, and Cochrane. The relevant information was gained and screened based on the following eligibility criteria: articles published in English, permanent or immature permanent discoloured teeth because of previous RCT, trauma, endodontic regenerative procedures (ERPs), primary studies that include human clinical trials (RCT), case series, case reports, longitudinal, observational, or cross-sectional studies. Secondary studies that involved reviews or systematic reviews were included, as were all the eligible articles that were published from January 2013 to March 2023. Results: A total of 1409 articles, including duplicates, have been retrieved from all four databases. After the removal of duplicate papers, around 615 set, 794 articles were chosen for screening. Then, these articles were subjected to assessment based on the title and abstract according to eligibility criteria. As a result of the first stage of screening, 724 were excluded, and 70 articles related to the topic that had been published in the period between January 2013 and March 2023 were retained. After that, a full text screening of the related articles was performed; 15 articles were excluded due to being irrelevant to the topic, and 55 of them were included in this study. Conclusion: To conclude, previously root canal-treated teeth, trauma, triple antibiotic, and mineral trioxide aggregate in ERPs are the main causes of discolouration. Internal dental bleaching is the first treatment option chosen by dental professionals if it is indicated as a simple and conservative procedure. For preventive protocols, the endodontic material should be within the limit below the cemento-enamel junction and ensure the removal of any pulp remnants from the pulp chamber. Also, use materials that do not induce discolouration especially in interior teeth.51 0Item Restricted IMPACT OF THE RISE IN HERITAGE TOURISM IN SAUDI ARABIA WITH SPECIFIC REFERENCE TO SUSTAINABILITY IN RELATION TO THE HERITAGE ITSELF AND ITS ENVIRONMENT(Saudi Digital Library, 2023-09-13) Alanazi, Nadiyah; Ryland, PhilipThis research has been focusing on how the heritage tourism might impact over the society of Saudi Arabia and its crowdfunding. This research's significance is to understand the ways heritage tourism in Saudi Arabia can be effectively achieved through different approaches, which will serve the prospect of strengthening the tourism sector and giving adherence to sustainability. The present study aims to develop The Kingdom of Saudi Arabia fosters the enhancement of national quality services as a part of its Vision 2030, which is founded on the government's will to create a successful nation, beginning with the valorisation of heritage tourism. The nationhood of local Arab principles is presently being strengthened via the valorisation of the Saudi, Arab, and Islamic legacy, which was created by an ancient civilization and is profoundly ingrained in the history of the nation. Domestic and foreign visitor spending supported a $66.17 billion total impact on Saudi Arabia's GDP in 2019, including indirect and induced effects. This amount amounted to $25.89 billion in direct contributions. 2019 saw 1.35 million jobs supported by Saudi Arabia's travel and tourism sector. The NTP, along with VRP involving 24 government agencies, was introduced to accomplish Vision 2030's aspirational development objectives. The country intends to protect heritage sites and the local ecology by improving tourist hospitality services. The government has put in place several programmes and backed numerous urban planning policies, programmes, and projects to enhance the tourism offering.23 0Item Restricted Examine the impact of employee turnover on managing operational efficiency customer service in hotels in Riyadh,Saudi Arabia(Saudi Digital Library, 2023) Alotaibi, Manal; Ladkin, AdeleEmployee turnover in the hospitality industry can have a significant impact on managing operational efficiency and customer service. In the hotel sector, employee turnover can cause a decrease in service quality and an increase in costs. Employee turnover in Riyadh is often caused by several factors, such as the availability of higher-paying jobs, unexpected job losses, and the high cost of living in the city. This research aims to discover the key factors that have both positive as well as negative effects on the turnover intention of employees in all types of hotels in Riyadh, Saudi Arabia, and to explore the influence that employee turnover has on operational efficiency as well as customer service of hotels. It was discovered that a variety of variables, including the accessibility of higher-paying employment, job security, possibilities for professional progression, language hurdles, and the cost of living in the area, might affect the turnover of employees in the hospitality business. The methodology chapter of this research provides a clear explanation of the sampling technique and data collection methods used to select the participants for the study. Some employees are not satisfied with the work culture as they find it to be negative, while others find it positive. If the Hotel of Riyadh makes strategies for their workers for a better workforce, their business will grow, and they will also see a profit.27 0