Saudi Cultural Missions Theses & Dissertations
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Item Restricted THE NEED TO ENHANCE ONLINE CONSUMER PROTECTION UNDER EXISTING SAUDI ARABAIN E-COMMERCE LAWS(Curtin University, 2023-11-30) Aloufi, Abdulrahman; Pinto, Dale; Bunn, Anna; Olman, RamiOnline trading is a new form of trading that is spreading among consumers, and it leads to the emergence of new challenges to protect the consumer. This is because the nature of e- commerce transactions is borderless. Therefore, new challenges to consumer protection have appeared, such as enforcing local laws against international sellers. This necessitates policymakers to provide adequate protection with particular attention to e-commerce transactions. There is a need to offer adequate regulation that requires the inclusion of specific information online that remediates the lack of inspection or examination of the product. There is also a need to provide fair contractual provisions to enhance consumer confidence and provide a protective environment as well as a need for effective dispute resolution that allows consumers to access redress. Finally, there is a need for cooperation with international consumer protection agencies to investigate and enforce local laws against international sellers. The first objective of the thesis is to identify the shortcomings of the Kingdom of Saudi Arabia’s existing consumer protection laws in terms of e-commerce transactions, including the KSA's new draft consumer protection law. To meet that aim, an adequate consumer protection model was identified to assess the adequacy of the KSA's existing or proposed consumer protection laws. The second objective is to compare KSA national legal frameworks to that of some Gulf Co-operation Council countries, namely the United Arab Emirates, Qatar and Kuwait, in order to find a solution to the identified gaps that KSA policymakers can adopt or adapt. Therefore, a possible solution to or best practice for the shortcomings may provide more protection to the consumer, with special attention to cross-border e-commerce transactions. In this thesis, I examine the aspects of tangible and intangible goods in cross-border e-commerce transactions. I utilize a combination of doctrinal and non-doctrinal law-reform-oriented and comparative methodologies to conduct my research.28 0Item Restricted JOB SATISFACTION AND TURNOVER INTENTION AMONG NURSES WORKING IN PSYCHIATRIC HOSPITALS IN SAUDI ARABIA(ProQuest, 2023-12-03) Aloufi, Abdulrahman; Ferrona, BeasonBackground: Job satisfaction among nurses is essential for all health care systems to maintain a stable workforce and overcome the shortage of nurses (Al-Dossary et al., 2012). The productivity of nurses is directly linked to their sense of job satisfaction resulting in positive patient outcomes. Job dissatisfaction has been recognized as the primary reason for nursing instability and turnover, thereby contributing to the shortage of nurses (Hayes et al., 2010). Furthermore, nurse turnover is costly and detrimental to healthcare organizations (Richards, 2016). Nurses’ perceptions of their value will be realized if job satisfaction and turnover intention assessment for psychiatric nurses in Saudi Arabia are addressed. This is especially imperative as they may compare themselves to colleagues working in other governmental hospitals. Purpose: The purpose of this quantitative study is to investigate the relationship between job satisfaction and turnover intention among nurses who are working in psychiatric hospitals in Saudi Arabia. Theoretical Framework: The Herzberg’s Motivation Theory, or Two Factor Theory guided this research study. Methods: A cross-sectional, descriptive, correlational design was used to obtain data from a convenience sample of nurses in Saudi Arabia. A researcher-developed demographic questionnaire, and two standardized instruments were used: the Minnesota Job Satisfaction Questionnaire and the Withdrawal Cognition Scale. Data was analyzed by using the Kruskal Wallis, Spearman Correlation and the Multiple Moderated Regression (MMR). Results: A sample size of one hundred and sixty-one psychiatric nurses were obtained and used for analysis. The researcher found a high negative correlation ( r = -0.72, p < 0.001) between job satisfaction and turnover intention, indicating that higher satisfaction lowers turnover intention to leave psychiatric hospitals among nurses. The researcher also found that the higher job satisfaction dimensions company policies, quality of supervision, relations with colleagues and rate of pay, the lower turnover intention to leave the psychiatric hospitals (r = -0.47, r = -0.56, r = -0.61, r = -0.41, p <0.001). Findings also indicated a significant difference of job satisfaction (X2 = 34.49, p <0.001) and turnover intention (X2 = 27.77, p < 0.001) across different departments (emergency, inpatient, outpatient, and other) in Saudi Arabian psychiatric hospitals. The influence of religious beliefs on the decision to leave the job only had a partially negative moderation relationship between job satisfaction and turnover intent ( t = -3.63, p < 0.001). Conclusions: These results underline the significance of job satisfaction and its components in connection to psychiatric nurses' turnover intention. The findings of this study stand to give healthcare organizations and policymakers insightful information that may be used to create plans and actions that increase job satisfaction and lower turnover rates in psychiatric institutions in Saudi Arabia. The conclusions of this researcher through this study also emphasize the need to take departmental variations and religious beliefs into account when determining and addressing turnover intention in the workforce of psychiatric nurses.37 0