Saudi Cultural Missions Theses & Dissertations

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    Exploring Organisational Culture Factors that Shape Patient Safety Culture in a Public Tertiary Hospital in Saudi Arabia
    (University of Manchester, 2024) Alqarah, Riman Adel; Regasa, Dereje
    The study focuses on identifying the key organizational culture factors that influence patient safety culture within a public tertiary hospital in Saudi Arabia. Using Hofstede's cultural dimensions as a guiding framework, the study examines factors which include power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs. short-term orientation, and indulgence vs. restraint. Research Aim and Objectives This study aims to examine how cultural factors, as outlined by Hofstede’s cultural dimensions, influence healthcare practices and behaviors, with a focus on improving patient safety. The research objectives are to identify the key cultural elements that shape patient safety culture, analyze their impact on safety practices, and assess how these cultural factors affect healthcare practitioners' attitudes and behaviors. Ultimately, the study seeks to provide insights that can inform the development of tailored policies and interventions, designed to enhance patient safety within the context of the Saudi healthcare system. Methodology This research uses a qualitative case study approach to examine organizational culture factors affecting patient safety in a Saudi hospital. Data was collected through open-ended questionnaires from healthcare practitioners, analyzed using thematic analysis, and guided by Hofstede’s cultural dimensions framework to identify key cultural influences on patient safety. Key Findings The study identifies several organizational culture factors that affect patient safety culture in the hospital. A high-power distance culture hampers open communication, with staff fearing retaliation for reporting safety errors and concerns. The research also reveals a tension between individual blame and collective responsibility, with a blame culture undermining patient safety. Resistance to change, particularly in adopting new safety procedures, was noted, though some acceptance occurred over time. Additionally, staff well-being, including stress and burnout, was found to reduce vigilance, and short-term financial concerns hindered the allocation of resources for long-term patient safety initiatives.
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    Impact of Organizational Culture on the Ford Production System (FPS)
    (Saudi Digital Library, 2023) Alanazi, Faris; Earshen, John J
    The Ford Production System (FPS) is a lean manufacturing system developed by Ford Motor Company (FMC) in 1995 as part of the "Ford 2000" program. It has resulted in significant cost savings, with individual plants implementing FPS saving an average of of $500 million per year. The study's goal was to examine the impact of FPS on FMC's organizational culture by addressing three research questions: 1) What was the organizational culture at FMC before implementing FPS? 2) How did FPS specifically influence FMC's organizational culture? and 3) What were the shortcomings or weaknesses that arose from implementing FPS at FMC? To gather and analyze the necessary data, the researcher adopts a qualitative literature review research approach, relying on secondary research to answer the three research questions. The investigation drew upon seminal works in the existing scholarly literature to frame the analysis. The study commenced with an overview of FPS, followed by an examination of its strengths and weaknesses. A comparison was made between the FPS approach and Toyota's lean manufacturing system, the Toyota Production System (TPS). The outcome of this study was to identify areas of FPS that could benefit from further refinement. The significance of the study lies in its contribution to assisting business organizations in successfully implementing the FPS lean manufacturing system. By exploring how organizational culture can enhance the successful implementation of FPS, which has proven challenging for many companies, this research provides valuable insights to help companies learn how to successfully implement the FPS by redesigning their organizational culture.
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