Saudi Cultural Missions Theses & Dissertations

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    Sustainable Tourism in the Kingdom of Saudi Arabia: Balancing Local Community Benefits with Environmental Challenges.
    (Newcastle University, 2024) Alkahlani, Sabreen; Liu, Yu-Lun
    Saudi Arabia's Vision 2030 emphasises sustainable tourism as a key component of an ongoing economic diversification strategy that aims to enhance socioeconomic welfare, address environmental issues, and preserve cultural heritage in both urban and rural areas across the country. While the Kingdom has been traditionally reliant on money from oil extraction, with its tourist trade dominated by religious tourism, its tourism sector is now being transformed and expanded, which requires a focus on sustainable practices. This study thus addresses a gap in the literature by examining the impacts of sustainable tourism on local communities and the environment in several rapidly developing regions such as Riyadh, Jeddah, and AlUla. Quantitative surveys were applied as the primary analytical approach, and the findings highlight significant both social and economic benefits, including job creation and income growth, as well as challenges in terms of balancing economic development with cultural preservation and environmental sustainability. The conclusion developed is therefore that, while Vision 2030 has improved public understanding of the benefits of tourism, there is a critical need to address various environmental challenges to ensure the long-term sustainability of the tourism sector. This leads to the development of recommendations focused on equitable economic distribution and the integration of sustainable practices in public transport and SME support.
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    AN ASSESSMENT OF THE IMPACT OF COVID-19 PANDEMIC ON CONSUMER BEHAVIOR AND RETAILERS' BUSINESS MODEL IN THE KINGDOM OF SAUDI ARABIA
    (University of Central Florida, 2023) Alfardan, Bader; O'Neal,Thomas
    This study aims to explore the impact of COVID-19 on consumer buying behavior and shifts in retail business models within the Kingdom of Saudi Arabia, in response to the challenges introduced by the pandemic. The study had several objectives, including examining the global impact of the pandemic on retail consumers, analyzing variations in the effect on luxury and essential products, investigating the strategies employed by physical store retailers to address the consequences of COVID-19, and providing recommendations for retailers to operate sustainably in the future. To achieve these objectives, the study utilized a mixed-methods approach, integrating quantitative and qualitative research. Data was collected from 180 consumer respondents via a quantitative survey questionnaire and from eight retailers through one-on-one interviews. Reliability analysis was conducted using Cronbach's Alpha. Subsequently, the data was evaluated through frequency and cross-tabulation methods, while interview transcripts served to corroborate and contrast the quantitative findings. The study revealed that the COVID19 pandemic significantly altered consumer shopping patterns. There was a heightened demand for groceries, essentials, health and hygiene products, while non-essentials and luxury items experienced reduced demand. Consumers showed a preference for online retail platforms over traditional brick-and-mortar stores. Based on these findings, Saudi Arabian retailers are advised to exploit a hybrid model, blending online and physical stores in the post-COVID period, and to establish multiple online sales touchpoints. Luxury retailers, in particular, are encouraged to diversify their portfolio range to include value-for-money options, leverage social media marketing to promote their offerings, and improve consumer perceptions around online purchasing, specifically in the areas of delivery and return policies.
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