AI-Driven Approaches for Privacy Compliance: Enhancing Adherence to Privacy Regulations

Abstract

This thesis investigates and explores some inherent limitations within the current privacy policy landscape, provides recommendations, and proposes potential solutions to address these issues.

The first contribution of this thesis is a comprehensive study that addresses a significant gap in the literature. This study provides a detailed overview of the current landscape of privacy policies, covering both their limitations and proposed solutions, with the aim of identifying the most practical and applicable approaches for researchers in the field.

Second, the thesis tackles the challenge of privacy policy accessibility in app stores by introducing the App Privacy Policy Extractor (APPE) system. The APPE pipeline consists of various components, each developed to perform a specific task and provide insightful information about the apps' privacy policies. By analysing over two million apps in the iOS App Store, APPE offers unprecedented and comprehensive store-wide insights into policy distribution and can act as a mechanism for enforcing privacy policy requirements in app stores automatically.

Third, the thesis investigates the issue of privacy policy complexity. By establishing generalisability across app categories and drawing attention to associated matters of time and cost, the study demonstrates that the current situation requires immediate and effective solutions. It suggests several recommendations and potential solutions.

Finally, to enhance user engagement with privacy policies, a novel framework utilising a cost-effective unsupervised approach, based on the latest AI innovations, has been developed. The comparison of the findings of this study with state-of-the-art methods suggests that this approach can produce outcomes that are on par with those of human experts, or even surpass them, yet in a more efficient and automated manner.