Analysis of Process and Service Delivery Using the EFQM Excellence Model A Case Study of the Deanship of Admission and Registration System at UMM Al-Qura University, Makkah, Saudi Arabia
dc.contributor.advisor | Barbara Savage | |
dc.contributor.author | NAJLAA MOHAMMED ABDULLAH ALQAHTANI | |
dc.date | 2018 | |
dc.date.accessioned | 2022-05-29T09:57:15Z | |
dc.date.available | 2022-05-29T09:57:15Z | |
dc.degree.department | MSc Strategic Quality Management | |
dc.identifier.other | 39471 | |
dc.identifier.uri | https://drepo.sdl.edu.sa/handle/20.500.14154/43537 | |
dc.publisher | Saudi Digital Library | |
dc.title | Analysis of Process and Service Delivery Using the EFQM Excellence Model A Case Study of the Deanship of Admission and Registration System at UMM Al-Qura University, Makkah, Saudi Arabia | |
dc.type | Thesis | |
sdl.thesis.level | Master | |
sdl.thesis.source | SACM - United Kingdom |