.Entrepreneurship and Digital Marketing in Saudi Arabia: Exploring the Role of Instagram, The Social Media Platform
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Date
2024
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Abstract
In this study, the focus is on exploring how Instagram contributes to digital marketing
and entrepreneurship in the context of Saudi Arabia, particularly in the fashion industry. The
main objective is to investigate how small and medium-sized enterprises (SMEs) utilize
Instagram to improve brand recognition, interact with customers, and boost sales. The survey
helped gather responses to questions relating to Instagram Use, Instagram Features, Customer
Engagement, Branding, Marketing Effectiveness and Entrepreneurship. The research utilized
a quantitative approach, with Marketing Effectiveness as the independent variable and
Instagram Usage and Features as independent variables with Customer Engagement, Branding
and Entrepreneurship as moderators. Analysis of the data reveals that consistent use of
Instagram, including posts, videos, and paid promotions, significantly improves marketing
effectiveness and sales performance for SMEs. The results affirm that visual content and
influencer marketing on Instagram play a vital role in enhancing brand visibility and customer
engagement. However, not all forms of customer interaction lead to improved marketing
outcomes, emphasizing the need for more in-depth engagement strategies. While
entrepreneurship alone does not significantly moderate Instagram's marketing impact, the study
highlights the crucial role of branding in amplifying the platform's effectiveness. This study
provides valuable insights into the increasing significance of Instagram in digital marketing
and offers strategies for SMEs in the Saudi fashion sector to optimize their presence on social
media.
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Keywords
small and medium-sized enterprises (SMEs), Marketing Effectiveness, Entrepreneurship, Instagram, Digital Marketing