“Regulation of e-commerce under contracts and dispute resolution according to the Saudi system compared to the American system”

Abstract

With the spread of e-commerce and its ease of dealing, and its many advantages, many organizations have sought to develop a system that determines the rights of e-commerce parties, what to do in the event of a conflict and what possible means to resolve this dispute. In this research we will address the e-commerce law in terms of concept, types and characteristics. Then the analysis of the Saudi system compared to the American system and other international systems in terms of the authority of electronic signature means of resolving disputes such as arbitration and mediation and its most important procedures as well as mentioning its advantages and disadvantages. This is of great importance because e-commerce has the means of electronic commerce to deal with it, this requires similar means done fully online to resolve disputes that may occur in e-commerce contracts such as electronic arbitration and electronic mediation, and it is one of the means that led to the development of e-commerce due to the development of E-Systems. Low cost and no mandatory physical presence in one place, but enough of that presence through modern means of communication are major advantages that favoured electronic arbitration and electronic mediation. Further, two major areas of concern were noted in the regulation of arbitration and mediation in e-commerce as per the existing Saudi Arabia Laws of e-commerce and US laws of e-commerce, which were issues of confidentiality in mediation and identity authentication in the use of electronic signatures