Cold chain logistics: analyse how Almarai company in Saudi Arabia manages temperature-sensitive logistics for dairy and food products

Abstract

Background: This research aims to critically assess cold chain logistics for Almarai Company in managing their temperature-sensitive logistics for transporting food and dairy products in Saudi Arabia. Method: The research adopts a systematic literature review (SLR) guided by specific inclusion and exclusion criteria. Data from 33 relevant studies were analysed through thematic analysis to identify patterns, themes, and gaps, ensuring transparency, validity, and reliability throughout. Findings: Findings reveal cold chain logistics as essential for food safety and quality, influenced by infrastructure, workforce skills, technology adoption, climate, and regulations. Almarai faces high costs, infrastructural gaps, and technological limitations. Effective improvement measures include adopting IoT and RFID systems, workforce training, regulatory support, and infrastructure investment, ensuring sustainability and resilience. Recommendations: The study recommends Almarai enhance technological integration, particularly IoT-enabled monitoring, strengthen workforce training programs, and collaborate with government bodies to improve infrastructure and regulations. Strategic investment in sustainable and energy-efficient cold logistics is vital. Partnerships with logistics firms and adoption of green practices will strengthen operational resilience, compliance, and long-term competitiveness.