MISS

Abstract

This dissertation explores the application of Hybrid Project Management (HPM) models to distributed IT organisations, specifically the manner through which stakeholder requirements may best translate to executable strategies. Hybrid methodologies, integrating the flexibility of the Agile method with the structures of conventional governance, increasingly respond to the dispersion and complexity of contemporary IT settings. As the framework to steer this inquiry, a mixed-methods research model was used. Qualitative understanding emerged through thematic analysis of case study and literature reviews, whereas quantitative prioritization came through application of the Quality Function Deployment (QFD) framework. Six high-level stakeholder requirements, including role clarity, integration of the tools, psychological well-being, and structured communication, were uncovered and linked to respective project reactions ("HOWs") through the use of a QFD matrix. Intuitive digital ecosystem integration, duplicated communication boards, and explicitly defined hybrid roles emerged among the highest-priority strategies. Lower-ranked interventions, including the provision of Agile coaching and hybrid culture development programs, were acknowledged for their long-term support but scored lower on immediate impact. The research concludes by presenting the following set of evidence-led recommendations to IT project managers, including the need for digital integration, adaptive governance, and emotional resilience on hybrid teams. The study adds to the existing literature through its practical stakeholder-oriented framework for enhancing project alignment and delivery in distributed and complex contexts.