Unveiling Factors for Sharing of Travel Experiences on YouTube by Inbound Tourists to the Kingdom of Saudi Arabia: A Social Influence Theory Perspective
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Date
2024
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TAYLOR’S UNIVERSITY
Abstract
This research aims to investigate how the uploading of travel experiences on YouTube by
inbound tourists to the Kingdom of Saudi Arabia is influenced by key determinants and how
YouTube plays a role in their decision-making process, as explained by Social Influence Theory.
The study employed an explanatory quantitative research method, surveying 402 inbound tourists
who use YouTube during their travels. Multiple regression analysis was used to examine the
interactions between factors such as Identification with vloggers, Internalization, Social norms,
and Perceived Enjoyment in influencing travel decisions. The findings indicate that identification
with YouTube vloggers, internalization of travel content, and compliance with social norms have
a substantial influence on tourists' destination decision-making in Saudi Arabia, with Perceived
Enjoyment playing a moderating role. Both practically and theoretically, this research provides
valuable insights for tourism marketers on how to leverage emotional appeal on YouTube to
engage potential travellers. Additionally, this study offers a conceptualization of Social Influence
Theory within the tourism context, contributing a new perspective on how technology impacts
travel behaviour. While few studies have applied Social Influence Theory to the use of YouTube
in tourism marketing in Saudi Arabia, this research aligns with Saudi Arabia's Vision 2030, which
aims to strengthen the country's international tourism brand.
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Keywords
YouTube, travel experiences, inbound tourists, Saudi Arabia, Social Influence Theory, decision-making, tourism marketing, Vision 2030.