Evaluation of “AIRQUAL” scale for measuring airline service quality and its effect on customer satisfaction and loyalty
dc.contributor.advisor | Dr. Keith John Mason | |
dc.contributor.author | MISHAL MOHAMMED SHUHAYBAN ALOTAIBI | |
dc.date | 2015 | |
dc.date.accessioned | 2022-05-26T22:49:35Z | |
dc.date.available | 2022-05-26T22:49:35Z | |
dc.degree.department | BUSINESS AND MANAGEMENT | |
dc.identifier.other | 29058 | |
dc.identifier.uri | https://drepo.sdl.edu.sa/handle/20.500.14154/34704 | |
dc.publisher | Saudi Digital Library | |
dc.title | Evaluation of “AIRQUAL” scale for measuring airline service quality and its effect on customer satisfaction and loyalty | |
dc.type | Thesis | |
sdl.thesis.level | Doctoral | |
sdl.thesis.source | SACM - United Kingdom |