Drone Technology for Last-Mile Delivery – UK

Abstract

This research explores the challenges and opportunities of using Unmanned Aircraft Systems (UAS), commonly referred to as drones, for last-mile delivery in the UK retail logistics sector. It investigates whether current drone technology can overcome the regulatory and technological barriers, particularly those imposed by the UK Civil Aviation Authority (CAA), and how these technologies contribute to sustainability and efficiency. The study adopts a qualitative approach through literature review and online interviews with key stakeholders, including logistics professionals, drone operators, and consumers. Findings reveal that although legal restrictions are currently a major limitation, there is optimism that ongoing technological advancements—particularly in battery life, controllability, and payload—could enable safer, more efficient operations. The study concludes that while large-scale deployment in urban areas is not currently viable, there is potential for limited implementation, especially in non-urban zones. Recommendations include standardized drone operator training, an industry-wide code of conduct, and continuous monitoring of drone and battery technology.