Evaluating user's awareness towards phishing attack

Abstract

Phishing attacks have become an increasing cybersecurity threat in recent years. Furthermore, attackers can target users through various channels, including social media applications, SMS, emails, and phone calls. Moreover, attackers employ social engineering strategies to deceive people to gain psychological access to their personal information. Therefore, users' curiosity, fear, and urgency are the primary triggers that motivate users to become victims of phishing attacks. This research investigated users' susceptibility to phishing attacks, including their attitudes and perceptions towards such attacks and their future intentions for mitigating risks. This research conducted a questionnaire among 100 participants to evaluate their susceptibility to phishing regarding their knowledge and awareness towards phishing attacks. The study findings contribute to cybersecurity by suggesting practical solutions to mitigate phishing attacks. The research findings can assist organisations and policymakers in determining the level of cybersecurity awareness among current users.