IMPLEMENTING TOTAL QUALITY MANAGEMENT IN CALL CENTRES :THE CASE OF SAUDI ARABIA

dc.contributor.author	SAUD AL-RASHUDI
dc.date	2005
dc.date	2013-10-17 21:07:01.343
dc.date.accessioned	2022-05-30T07:27:44Z
dc.date.available	2022-05-30T07:27:44Z
dc.degree.department	MSc
dc.identifier.other	17658
dc.identifier.uri	https://drepo.sdl.edu.sa/handle/20.500.14154/51758
dc.publisher	Saudi Digital Library
dc.title	IMPLEMENTING TOTAL QUALITY MANAGEMENT IN CALL CENTRES :THE CASE OF SAUDI ARABIA
dc.type	Thesis
sdl.thesis.level	Master
sdl.thesis.source	SACM - United Kingdom

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