THE ROLE AND IMPACT OF INFORMATION SYSTEMS AND DIGITALIZATION IN CONTAINER TERMINAL OPERATIONS

Abstract

This research article aims to probe the role of information system and digitalization on container operations, Artificial Intelligence (AI), and Machine Learning (ML) on container terminal operations. Ports are crucial points in supply chain and marine transportation but still data generated in this domain is largely unutilized. Although the use of machine learning methods for data-driven decision-making is prevalent in all areas, the port industry is lacking in this adoption in comparison to other segments of transportation. The purpose of this systematic literature review is to study and analyze peer-reviewed papers published in this domain to explore the role and impact of information systems on container terminal operations. This study identified a strong positive relationship between the utilization of information systems and various AI and ML technologies in improving the efficiency of container terminal operations. Although these techniques are still not utilized up to their full potential in this field, many researchers and professionals are working in the domain to plan and establish a smart port around the globe.