An Empirical Investigation into Factors Affecting Job Satisfaction within the Public Sector in Saudi Arabia

Abstract

The main purpose of this study is to understand and determine the factors that influence job satisfaction among public sector employees in Saudi Arabia. by using two survey instruments which are the Minnesota Satisfaction Questionnaire (MSQ) to measure job satisfaction and the Organizational Culture Assessment Instrument (OCAI) to measure organizational culture, more than 322 respondents confirm that both intrinsic and extrinsic factors play pivotal roles in enhancing job satisfaction. Specifically, the rapport between employees and their managers emerges as a salient determinant of job satisfaction. Furthermore, the analysis unveils that traits associated with clan culture are most strongly correlated with high levels of job satisfaction. As a consequence, the research impels organizations to prioritize the development and refinement of leadership styles, recognizing that effective leadership can be a linchpin in ensuring job satisfaction and thereby fostering improved organizational outcomes. The study also advocates for the promotion and nurturing of clan culture, as this particular cultural framework appears to be intrinsically linked to job satisfaction. The insights derived from this research offer a valuable roadmap for organizations seeking to optimize their internal dynamics to create a more satisfying and productive workplace environment.