Integrating Thinking for Stakeholder Engagement and Decision-Making in Implementing of TAAKAD Periodic Check-Ups and Preventive Screening Services

Abstract

ABSTRACT

The implementation of the TAAKAD periodic check-ups and preventive screening services in Saudi Arabia faces significant challenges related to stakeholder engagement and decision-making. These challenges are exacerbated by power dynamics and the lack of integrative approaches to reconcile diverse stakeholder interests. This study explores how integrative thinking, which synthesizes opposing ideas to create innovative solutions, can enhance stakeholder engagement and ensure informed decision-making in the TAAKAD project.

Methodology: A mixed-methods approach was employed, including semi-structured interviews and questionnaires targeting key stakeholders. The research utilized the Power-Interest Matrix and Salience Model to analyze stakeholder dynamics and applied thematic analysis to identify challenges and strategies for effective engagement.

Findings: The study revealed that integrative thinking significantly improves stakeholder engagement by balancing conflicting interests and fostering inclusive decision-making. However, the success of TAAKAD is hindered by operational and strategic gaps, data fragmentation, and the dominance of high-power stakeholders. The findings underscore the need for governance structures that ensure equitable participation and the use of digital technologies to enhance communication and collaboration.

Research limitations: The study’s scope was limited to internal stakeholders within the TAAKAD project, and future research should include external stakeholders to provide a more comprehensive analysis.

Practical implications: Healthcare organizations can adopt the recommendations from this study to enhance stakeholder engagement and decision-making processes, ensuring the successful implementation of preventive health initiatives like TAAKAD, which align with Saudi Arabia’s Vision 2030.