The Impact of Digital Transformation on Human Resources Practices at Health Holding Company in Kingdom of Saudi Arabia

Abstract

This study aimed to identify the impact of digital transformation in its dimensions (human requirements, technical requirements, and digital culture) on human resources practices in its dimensions (selection and appointment, training and development, and performance evaluation) at the Health Holding Company in the Kingdom of Saudi Arabia. The study followed the descriptive quantitative approach, and data were collected from a stratified random sample of 385 respondents working in the Health Holding Company to ensure representation of different employee categories. The results were analyzed using PLS4 software to verify the hypotheses. The results indicated that digital transformation has a positive impact on human resources practices in all its dimensions. The study concluded that digital transformation positively affects selection and appointment, training and development, and performance evaluation. In light of the results, the study recommended a set of recommendations, the most prominent of which was enhancing interest in digital transformation due to its role in positively impacting human resources practices through the process of integrating digital technology into various aspects of the company's work to improve efficiency, enhancing performance, and simplifying operations, which contributes to improving the quality of services and developing human resources. In addition to the need to enhance attention to human requirements through the skills and knowledge that employees must possess to achieve effective digital transformation, this includes training on new technologies and developing digital skills