The Impact of War and Conflicts on Hospitality Organizations
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Date
2025-03-20
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Saudi Digital Library
Abstract
This study examines the impact of war and conflicts on hospitality
organizations. Whilst the impact of war can have many negative effects,
this is not always the case. This research therefore explores both positive
and negative impacts of war and conflicts on hospitality organizations in
order to provide strategies that can mitigate those consequences.
A literature review was carried out to understand the concept of war and
its impacts on the hospitality industry. In order to understand wars and
conflicts, the research explored the concept in depth. Apart from that, it
highlighted the economic, operational, and psychological impacts of war
as well as past conceptual and theoretical frameworks.
The study found out that certain positive impacts do exist and that it is
important to look at the significance of these in terms of their type and
severity, as understanding the crisis helps in mitigating its consequences.
As a result of the findings, several recommendations were made. The
findings suggest hospitality businesses can promote Dark Tourism to
increase their profits. Also, targeting new customers as well as focusing
on domestic tourists and offering reasonable prices. Apart from that,
hospitality businesses should focus on their humanitarian role during
wars and conflict. Also, it is important to acknowledge that while it is hard
to avoid the impact of war entirely, hospitality businesses can still make
profits through strategies. Also, the research highlights the importance of
implementing physical and financial strategies to navigate the economic
disruption caused by war.
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Keywords
Hospitality Management, Tourism Management, Crisis and Conflict Management, International Relations, Organizational Resilience, Disaster and Crisis Recovery in Tourism, Strategic Management, Post-Conflict Recovery, Risk Management in Hospitality