Emotional Intelligence Contributions and its Relation with Job Performance, Burnout among Nurses at king Khalid Civilian Hospital, Saudi Arabia

Abstract

Emotional intelligence (EI) plays a crucial role in the nursing profession, It represents a critical asset for nurses, contributing significantly to both job performance and the prevention of burnout. Aim: Tо assess emotional intelligence contributions and it's relation with job performance, burnout among nurses at King Khalid Civilian Hospital, Saudi Arabia. Method: A descriptive correlational design was used to achieve the aim of the study. The study included convenience sample of available staff nurses (n=133) working at all inpatient units during the time of data collection. Three tools were used to collect the data namely; Emotional Intelligence Scale, Observation Checklist Performance and Maslach Burnout Inventory. Results: the majority (88.7%) of studied nurses had high level of emotional intelligence contributions, the majority (93.2%) ofthem had excellent hob performance. In addition, the majority (94.7%) of studied nurses had low level of burnout, total emotional intelligence had statistically positive significant relation with total job performance, total emotional intelligence had statistically negative significant relation with burnout. Conclusion: El contributions improve the job performance of nurses and decrease nurse's burnout at King Khalid Civilian Hospital. Recommendations: Implementing regular self-reflection practices, such as journaling or mindfulness exercises, organizing training sessions focused on emotional intelligence skills, pursuing additional training and certifications to enhance your skills and knowledge, which can lead to improved confidence and job performance, conducting a comparative study of emotional intelligence levels among nurses in different specialties and its correlation with job performance and burnout.