The impact of quality control initiatives, customer integration and customer co-production on service quality performance: An empirical investigation
| dc.contributor.advisor | Professor Chanaka Jayawardhena | |
| dc.contributor.author | ZYAD MISHAAL W ALZAYDI | |
| dc.date | 2014 | |
| dc.date | 2015-05-12 01:34:54.580 | |
| dc.date.accessioned | 2022-05-26T20:24:12Z | |
| dc.date.available | 2022-05-26T20:24:12Z | |
| dc.degree.department | Professor Chanaka Jayawardhena | |
| dc.identifier.other | 26066 | |
| dc.identifier.uri | https://drepo.sdl.edu.sa/handle/20.500.14154/33456 | |
| dc.publisher | Saudi Digital Library | |
| dc.title | The impact of quality control initiatives, customer integration and customer co-production on service quality performance: An empirical investigation | |
| dc.type | Thesis | |
| sdl.thesis.level | Doctoral | |
| sdl.thesis.source | SACM - United Kingdom |