Saudi Cultural Missions Theses & Dissertations
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Item Restricted Exploring the Role of Strategic Management Accounting in Enhancing Organizational Performance: A Comprehensive Literature Review(Swansea University, 2024-09) Alfaddah, Zuhair; Ojra, JafarThis dissertation explores the role of Strategic Management Accounting (SMA) in enhancing organizational performance through a comprehensive review of existing literature. SMA, which integrates financial and non-financial information with long-term strategic goals, is positioned as a critical tool for improving decision-making and maintaining competitive advantage. Key techniques such as Activity-Based Costing (ABC), the Balanced Scorecard (BSC), Target Costing, and Benchmarking are examined for their contributions to aligning management accounting with broader business strategies. The study identifies SMA’s potential to improve resource allocation, cost control, and performance measurement by linking accounting practices with strategic objectives. However, the successful implementation of SMA is challenged by factors such as complexity, high implementation costs, and resistance to cultural change within organizations. These barriers, especially prevalent in small and medium-sized enterprises (SMEs), underscore the importance of tailoring SMA techniques to specific organizational needs and fostering cross-functional collaboration. The dissertation also highlights gaps in the literature, particularly the under-exploration of SMA in service industries and its integration with emerging business trends such as sustainability and digital transformation. Recommendations are provided for practitioners on how to overcome implementation barriers, invest in data infrastructure, and integrate SMA into strategic planning processes. In conclusion, while SMA offers significant benefits for improving long-term competitiveness and decision-making, its effectiveness depends on the organization's ability to align SMA practices with strategic goals, adapt to evolving market conditions, and overcome operational and cultural challenges. The study suggests areas for further research, including the application of SMA in non- manufacturing industries and its role in supporting sustainability initiatives16 0Item Restricted Strategic Investment Funds Digital Transformation: Service-Oriented-Architecture Approach(University Colleg London, 2024-08-12) Alaskar, Abdulaziz Abdullah; Zhang, PeipeiThe research projects studied the case of digital transformation within Strategic Investment Funds (SIF) using service orchestration approaches with Service-Oriented-Architecture technology, where the unique financial business model was considered from a systems engineering perspective. The literature review of the research project was conducted with past published material, where past experiences in digital transformation, academic research and technology recommendations were presented, where three main dimensions were identified as follows: 1- Business dimension 2- Technology dimension 3- Social dimension The social dimension was classified as soft systems to incorporate the existing soft systems methodology systems thinking tools. The research data collection was conducted using 1-2-1 online interviews with current strategic investment fund employees, digital transformation project managers, academic researchers and field experts and consultants. The data collection interview questions were split based on the experiences and specializations of the interviewees to account for all the perspectives in the financial ecosystem. The questions were split into: 1- Business operations 2- Technology expert 3- Management 4- Consultation and field experience The results were analyzed to extract empowering factors, as well as identify the current challenges of the field. Soft systems methodology and Seven Samurai models were developed to develop the integration level metrics, digital transformation roadmap and architecture recommendations. Finally, the extracted and analyzed information is summarized into several recommendations for SIF Digital Transformation Projects.18 0Item Restricted Exploring Digital Transformation Strategies in Healthcare: Integration of Telemedicine and Electronic Health Records (EHR) Systems(University of Warwick, 2024-07-29) Aljamaan, Rayan; Beck, SusanneTelemedicine and Electronic Health Records (EHR) are a combination that significantly drove digital transformation in the healthcare sector. This study addresses the question: How does the integration of telemedicine and Electronic Health Records (EHR) systems affect the efficiency, accessibility, and quality of healthcare services? The importance of this study is best understood in the background of the increasing need for practical, affordable, and patient-centered solutions, particularly in the post-COVID-19 world and the progression of digital health solutions. Methodologically, the study uses a literature review conducted using research retrieved from peer-reviewed scientific journals. Databases used for search include Google Scholar, Scopus, ResearchGate, and ScienceDirect. The collected information was thematically organized into themes and sub-themes to present the results systematically. Generally, the review looks at the literature on telemedicine and EHR systems separately to determine their joint influence on the overall delivery of healthcare services and patients’ satisfaction. The Technology Acceptance Model (TAM) and Diffusion of Innovations (DOI) concepts are used to assess the influencing factors related to the adoption and impacts of these technologies. The main findings show that the successful implementation of telemedicine and EHR provides a better opportunity to increase the access of patients and, at the same time, reduce healthcare workers' workload and increase patient revisit. However, challenges like technical integration, security of information, and training and follow-up still need to be solved. These results imply that it is necessary to deal with these challenges using phased approaches of implementing innovations, involving all relevant stakeholders, and providing ongoing education. Thus, this study contributed to the growing body of knowledge and helped identify possible approaches to improving integration perspectives of digital business models in the healthcare industry.21 0Item Restricted The Future of Indirect Marketing in a Digital World(University of Sussex, 2024-09-27) Aldowais, Raed Fahad; Ye Yang, NicoleThis dissertation explores the transformative impact of digital technologies on indirect marketing strategies, focusing on how businesses adapt to the evolving digital landscape. The study aims to assess the roles of artificial intelligence (AI), big data, and the Internet of Things (IoT) in enhancing indirect marketing, with a specific focus on consumer behaviour and brand loyalty. The research methodology is based on secondary data analysis, drawing from academic journals, industry reports, and case studies. This approach allows for a comprehensive examination of current trends and technologies affecting marketing practices across various industries. The main findings indicate that AI, big data, and IoT significantly enhance marketing effectiveness by improving customer targeting, personalization, and real-time engagement. These technologies have enabled businesses to create more meaningful consumer interactions, leading to increased customer loyalty and higher marketing ROI. The integration of these technologies provides a synergistic effect that amplifies their individual benefits. In conclusion, the dissertation underscores the critical role of digital technologies in shaping modern marketing strategies. The study highlights the importance of adopting these technologies to remain competitive in a digital-first marketplace while addressing challenges such as data privacy and the need for skilled personnel. These insights offer valuable guidance for future research and practical application in the field of digital marketing.12 0Item Restricted A Novel, Human-in-the-Loop Computational Grounded Theory Framework for Big Social Data(The university of Warwick, 2024-02) Alqazlan, Lama Abdulrahman; Procter, Rob; Castelle, MichaelThe availability of big social data has had a substantial influence on the possibilities and methodological choices for conducting large-scale social science research. Within the context of qualitative data analysis, the challenge lies in the fact that conventional methods such as grounded theory and thematic analysis require intensive manual labour and are often impossible to apply to large datasets. An effective approach to addressing this challenge involves incorporating emerging computational methods, including machine learning and natural language processing, to enhance the analytical capabilities and thus obtain precise and meaningful insights from the data. Nonetheless, it remains vital to maintain the robustness of conventional methods, which typically entail a thorough examination of the data at hand. Therefore, this thesis proposes a novel methodological framework for applying computational grounded theory that supports the analysis of large qualitative datasets while maintaining the rigour of the established grounded theory methodology. The framework also takes into account the trustworthiness of results when machine learning and natural language processing models are used to construct new social theories. We argue that confidence in the credibility and robustness of results necessitates the adoption of a ‘human-in-the-loop’ approach to ensure quality and provide researchers with control over the analytical process. To illustrate the value of the framework and its application in practice, this the- sis provides a case study aimed at understanding the working experiences of tutors in the gig economy. The results obtained from testing the framework on a dataset collected from Reddit are presented. This study’s focus on an understudied group makes it an important contribution to research into the gig economy while also demonstrating the potential of the proposed novel approach to computational grounded theory.15 0Item Restricted Assessing the Impacts of the Digital Divide on the Operational Efficiency of Saudi Small and Medium Enterprises (SMEs)(University of Salford, 2024) Almohaish, Mohammed Khalid; Banu Ali, MohammedThis dissertation investigates the challenges and opportunities for digital technology adoption in small and medium-sized businesses (SMEs), using critical systems thinking as a framework. The study provides key insights into the digital transformation landscape of SMEs through a thorough literature review and empirical analysis. It identifies significant barriers, such as infrastructure gaps and digital literacy challenges, and emphasises the importance of tailored training programmes and comprehensive strategies for dealing with cybersecurity threats and a limited web presence. Cultural and social factors also influence technology adoption, necessitating contextually tailored approaches. Moving forward, the success of SMEs is dependent on addressing infrastructure deficiencies, promoting digital literacy, encouraging industry collaboration, and ensuring equitable access to technology. The study makes practical recommendations for policymakers, industry stakeholders, and SME owners/managers, while also advocating for additional research to investigate emerging trends and assess the effectiveness of proposed strategies in increasing SME competitiveness in the digital economy.46 0Item Restricted Digital Transformation in Warehousing: A Case of Saudi Arabia(RMIT University, 2024-01-31) Aljedaani, Alaa; Rahman, ShamsSaudi Vision 2030 focuses on achieving a diversified technology-enabled economy. This can be done by accelerating the development of digitalisation. Although Saudi Arabia supports its implementation it is still in the early stages of digitalisation. The Saudi government is seriously investigating digitalisation in various sectors, including the logistics sector. This study examined the digitalisation of warehousing in Saudi Arabia and investigated its effect on warehouse performance. Digitalisation of warehousing systems has become crucial for logistics firms in Saudi Arabia to develop and remain competitive. This helps to streamline the supply chain and improve warehouse performance; which, in turn, will enable Saudi Arabia to position itself as a global logistics hub. Based on an extensive review of the digitalisation literature a conceptual framework was developed with the structuring, bundling, and leveraging constructs of the resource orchestration theory (ROT) as the drivers of warehouse digitalisation that creates value and improves warehouse performance. This study adopted a quantitative methodology to examine the relationships between constructs and validate the research model. A simple random sampling technique was used to obtain a highly representative sample of 323 responses. These responses were collected from participants who work in Saudi Arabian firms of different sizes and within different industry sectors, and who are involved in IT deployment in Saudi Arabia. Structural equation modeling (SEM) was employed to evaluate the conceptual model and test the hypotheses. Furthermore, a fuzzy set qualitative comparative analysis (fsQCA) method was applied to identify different configurations of digitalisation. Identifying alternative ways of promoting digitalisation in a warehouse through fsQCA complements the SEM results. The results of hypotheses testing indicated that all the ROT constructs were positively associated with digitalisation. In addition, it was found that digitalisation had a positive effect on value creation, financial performance, and operational performance. The results of this study showed that firm size, industry type and ownership structure did not have an impact on digitalisation. The results of SEM and fsQCA regarding the impact of digitalisation on performance aspects were compared. The fsQCA results confirmed that achieving high warehouse performance in Saudi 2 Arabia depends on the configurational effects of all the model variables, as opposed to individual effects. The fsQCA results for high outcome revealed that the combination of structuring, digitalisation, operational performance and financial performance led to high value creation. In addition, the combination of structuring, bundling, leveraging and digitalisation led to a high level of operational performance. Furthermore, the combination of structuring, digitalisation and value creation, with the absence of leveraging, led to a high level of financial performance. In summary, it was found that digitalisation had a significant impact on performance, and this is consistent with the findings of previous studies. This study has significant theoretical, methodological, and practical implications with regard to developing a theoretical model that conceptualises the digitalisation of warehouses and the impact on performance in the context of Saudi Arabia. The study’s contribution to the theory is the assessment of the dimensions and the configuration design of the dimensions to gain a theoretical understanding of the digitalisation process. Methodologically, this study is the first of its kind to use SEM combined with fsQCA to examine the impact of digitalisation on warehouse performance. From a practical perspective, the study findings can guide managers to develop a step-by-step procedure for implementing the digitalisation process in their warehouses. It will also assist managers to assess the type and level of the resources required for the digitalisation of their warehouses. In addition, the study will help managers to clearly identify the various roles of digitalisation in improving performance. Although this study has some limitations, they serve as opportunities for further research. Data were collected from only one country, namely Saudi Arabia and the results may vary in other countries that have different warehousing systems. This study also used cross-sectional data rather than longitudinal data, which may not fully reflect a phenomenon such as digitalisation, which develops over time. In addition, this study focused on several industry sectors to assess the impact of digitalisation. Future research could examine the validity of applying the proposed model to other developing countries with contexts that are similar to Saudi Arabia, such as Gulf Cooperation Council countries. Furthermore, a longitudinal study could better capture the development of digitalisation over time. Moreover, it is recommended that a comparative analysis of various sub-types of sectors in Saudi Arabia, as well as the different warehouses within each sector should be performed.38 0Item Restricted Smart Cities as Alternative Digital Solutions for a More Sustainable Liveable Future at the Urban Level in the UK and Europe(Saudi Digital Library, 2023-12-06) Alkahtany, Faisal; Kao, Ping-JenThe current study specifically focuses on exploring the potential of sensors used in smart cities, which is an alternative digital solution, and how using sensors in smart cities can ensure a sustainable, liveable future at the urban level of the UK and Europe and the fundamental difference between Smart cities and typical cities.18 0