An investigation of AI in talent management in luxury hospitality in the UK (United Kingdom)

dc.contributor.advisorMarinakou, Evangelia
dc.contributor.authorAlshalah, Zahra
dc.date.accessioned2023-10-01T12:41:18Z
dc.date.available2023-10-01T12:41:18Z
dc.date.issued2023-09-29
dc.description.abstractAn investigation has been conducted into the implementation of artificial intelligence in the luxury hospitality sector of the United Kingdom. Digitalization is influencing the business operations of the hospitality sector from a variety of perspectives, including talent management. Managing talent is critical to the success of business operations in the luxury tourism sector, since it is a fundamental component of providing a better level of service to customers. There is no doubt that the hospitality industry is one of the largest in the United Kingdom. Hoteliers have been assisted greatly by artificial intelligence in managing their talent in recent years. Yet most human resources managers in luxury hotels in the United Kingdom are unaware of the existence of this technology, which is the reason for their slow growth. The purpose of this specified dissertation paper is to provide an in-depth analysis and discussion regarding the various challenges that various HR managers are undergoing while implementing AI technology within the hospitality industry in the UK. As well as the variety of approaches through which these challenges can be mitigated, this article discusses various ways through which all of these challenges can be mitigated. Artificial intelligence has been found to be able to facilitate the recruitment process. By doing so, Human Resources professionals have been able to reduce their workload. Additionally, it is used to train employees, make cognitive decisions, and select resumes for employment.
dc.format.extent63
dc.identifier.urihttps://hdl.handle.net/20.500.14154/69304
dc.language.isoen
dc.publisherSaudi Digital Library
dc.subjectHuman resources
dc.subjectArtificial Intelligence
dc.subjectTalent management
dc.subjectHotels
dc.subjectHospitality
dc.subjectLuxury
dc.subjectUnited Kingdom
dc.subjectManagement
dc.subjectDigital
dc.subjectBritish
dc.subjectTourism
dc.subjectElectronic
dc.subjectEmployee
dc.subjectRetention
dc.subjectSystem
dc.subjectData
dc.subjectInterview
dc.subjectRespond
dc.subjectOrganisations
dc.subjectFeedback
dc.subjectInnovation
dc.subjectRobots
dc.subjectAutomation
dc.subjectTalent Management
dc.subjectHR
dc.subjectAI
dc.subjectUK
dc.subjectCustomer
dc.subjectSatisfaction
dc.subjectRecruit
dc.subjectMarriott
dc.subjectHyatt
dc.subjectRed Carnation
dc.subjectQualitative
dc.subjectQuestions
dc.subjectTechnology
dc.subjectRespondents
dc.subjectOnline
dc.subjectJW Marriott
dc.subjectInformation
dc.subjectImplementation
dc.subjectManagers
dc.subjectQuestionnaire
dc.subjectOpen-ended questions
dc.subjectStructured Interview
dc.subjectInductive
dc.subjectThematic Analysis
dc.subjectPositivism
dc.subjectLuxurious
dc.subjectScreening
dc.subjectHuman
dc.subjectProfessionals
dc.subjectBias
dc.subjectScan
dc.subjectBusiness
dc.subjectIntegration
dc.subjectExperience
dc.subjectUtilisation
dc.subjectJob
dc.subjectHRM
dc.subjectHoteliers
dc.subjectInvestigation
dc.subjectInformation Technology
dc.titleAn investigation of AI in talent management in luxury hospitality in the UK (United Kingdom)
dc.typeThesis
sdl.degree.departmentBusiness School
sdl.degree.disciplineArtificial Intelligence in Luxury Hospitality
sdl.degree.grantorBournemouth University
sdl.degree.nameMaster's Degree

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