Cyber Addiction And Information Overload And Their Impact On Workplace Productivity
Date
2023-12
Authors
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Publisher
UNT Digital Library
Abstract
The research examines the relationship between cyber addiction (excessive use of the
Internet, CA), information overload (IO), and assesses their impact on workplace productivity. A
multi-methods approach is used employing the Internet Addiction Test (IAT) and a quantitative
survey design to assess and test the stated hypothesis. The study used random sampling methods
targeting 150 respondents from different information technology departments of various
organizations. The study hypothesizes that CA and IO have a reciprocal association, which
adversely affects workplace productivity and employee performance. From the findings, IAT
scores increase with an associated possibility of reporting burnout, fatigue, and other
components associated with CA and IO. Also, CA and IO were significantly correlated, as
evaluated by the chi-square test, although the same approach did not yield significant
associations between CA and perceived internet dependence. Other findings CA components,
such as social media use, significantly associated with task postponement and burnout. As well,
CA affected IO with substantial impacts on workplace productivity. The paper highlights
managerial aspects that organizations should consider in optimizing the output of their staff.
Recommendations include wellness programs, altering the leadership and management styles,
and sensitizing the employees on the adverse effects caused by the two variables.
Description
Keywords
Cognitive behavior, Cyber addiction, Information Overload, Internet Addiction Test, Work Productivity