Cyber Addiction And Information Overload And Their Impact On Workplace Productivity

Abstract

The research examines the relationship between cyber addiction (excessive use of the Internet, CA), information overload (IO), and assesses their impact on workplace productivity. A multi-methods approach is used employing the Internet Addiction Test (IAT) and a quantitative survey design to assess and test the stated hypothesis. The study used random sampling methods targeting 150 respondents from different information technology departments of various organizations. The study hypothesizes that CA and IO have a reciprocal association, which adversely affects workplace productivity and employee performance. From the findings, IAT scores increase with an associated possibility of reporting burnout, fatigue, and other components associated with CA and IO. Also, CA and IO were significantly correlated, as evaluated by the chi-square test, although the same approach did not yield significant associations between CA and perceived internet dependence. Other findings CA components, such as social media use, significantly associated with task postponement and burnout. As well, CA affected IO with substantial impacts on workplace productivity. The paper highlights managerial aspects that organizations should consider in optimizing the output of their staff. Recommendations include wellness programs, altering the leadership and management styles, and sensitizing the employees on the adverse effects caused by the two variables.