Conceptualisation, Design, and Development of a Dual-Purpose Information Kiosk

Abstract

This project focuses on the conceptualisation, design, and development of a dual-purpose information Kiosk for public organisations. The kiosk is intended to fulfil two primary functions: delivering information services and acting as a subtle donation tool. By combining these features, the design enhances engagement and contribution in both indoor and outdoor contexts. The project followed structured engineering and design methods guided by a comprehensive Product Design Specification (PDS) that defined product and performance requirements. Market and competitor research provided insights into user behaviour, environmental conditions, and unique selling points, ensuring the kiosk was effectively positioned for public use. Compliance with British Standards and electronic display regulations was incorporated alongside risk assessments to address hazards during use or installation. The final concept demonstrates technical feasibility while introducing a unique selling point through its dual role as both an information hub and a donation platform. The study also highlights future opportunities for kiosk development including the opportunity of hypered kiosks as versatile multi-use platforms suggesting that this design contributes to emerging trends in technology. Overall, the project delivers an accessible solution that enhances user experience and provides a foundation for further prototyping and testing.