THE IMPACT OF PREFORMANCE APPRISAL ON EMPLOYEES’ COMMITMENT AND MOTIVATION AT TOURISM HOTELS IN JEDDAH
Date
2024-03-12
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Oxford Brookes University
Abstract
In the context of Jeddah's tourist hotels, this study investigates how performance reviews
affect workers' dedication and enthusiasm. Examining the interplay between performance
review, employee dedication, and intrinsic motivation in this sector is the study's primary
objective. The research lays forth many important goals to accomplish this purpose. The
primary goal of the research is to have a better understanding of performance evaluation
and its effects on workers. This requires an in-depth investigation of performance
evaluation's theoretical foundations and practical consequences within the specific
context of Jeddah's tourist hotels. There is a main research component to the study that
involves interviewing employees to get their first-hand accounts and empirical evidence.
The research aims to capture the positive and negative effects of performance
assessment on employee motivation and commitment through these interviews.
Furthermore, using a qualitative method with the adoption of primary research method
allows for a more in-depth exploration of the personal perspectives and encounters of
those employed by tourism establishments by way of conducting interviews among
targeted participants. The analysis of the collected data follows the data collecting step of
the study. The purpose of this part is to assess the results by comparing them to previous
studies and noting any discrepancies or overlaps. By contextualising the study's findings
within the larger corpus of literature on performance evaluation, motivation, and
commitment, this comparative analysis strengthens the study's validity. Consequently, in
order to draw significant conclusions, the research combines its results. Further research
is needed to fill in the gaps and reduce the detrimental effect of performance assessment
on staff motivation and commitment at Jeddah's tourist hotels, according to the study's
suggestions. This research adds to the continuing discussion about how to optimise
performance evaluation procedures in the specific setting of the hotel and tourist industry
by using a comprehensive approach that integrates academic knowledge with witness
accounts.
Description
Keywords
Hospitality, hotels, Jeddah, Employees, commitment, Motivation, Performance, appraisal