Health Education Program about Patients and Family Rights in Primary Healthcare Centers

Abstract

and trust in provider-patient relationships. In primary healthcare (PHC), educating patients and families about their rights improves communication, reduces costs, and enhances health outcomes. In Saudi Arabia, this aligns with Vision 2030, which prioritizes patient-centered care and sustainable health system development. Aim: The study aimed to design a health education program about patient and family rights in a primary healthcare center. Method: The Delphi method was employed to develop a comprehensive educational program on patients’ and family rights in primary healthcare (PHC) settings, involving 60 participants: 20 patients selected via convenience sampling, 20 health educators, and 20 experts recruited through judgmental sampling. Four instruments were utilized: a demographic questionnaire, a semi-structured interview guide to gather perspectives on program content, a Delphi consensus checklist, and an evaluation checklist assessing clarity, visual aids, printing quality, and overall