Saudi Cultural Missions Theses & Dissertations
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Item Restricted Developing a Framework to Facilitate an Organisational Culture Supporting Continuous Improvement in Saudi Manufacturing Firms(Cranfield University, 2025-06) Algethami, Adel; Patrick, McLaughlinContinuous improvement (Cont-Imp) initiatives are crucial for manufacturing companies to enhance operational efficiency, quality, and competitiveness. However, developing an organisational culture (Org-Cult) that supports Cont-Imp is essential for its effective implementation and sustainability. Heightened global competition has led to operational challenges and market survival issues among the manufacturing firms in Saudi Arabia, which incorporate local culture into their practices, which can limit their competitiveness on the global stage as compared to liberalised global companies. For this reason, local manufacturing organisations have to establish a progressive culture to be globally competitive. Addressing this research problem, this thesis aims to develop a framework to facilitate an organisational culture that supports continuous improvement in local SMFs, using qualitative grounded theory action research, with inductive analysis, in a partially controlled setting. Cont-Imp-related cultural factors were explored with self-assessment surveys of Saudi organisations’ performance relative to an idealised state. Consequently, tailored interventions were developed based on reviewed literature and focus groups for organisations to gradually pivot and transition to an ideal culture of continuous improvement. The resultant conceptual framework demonstrated organisational culture’s impact on continuous improvement via interventions. This study makes three main contributions. (1) Developing a new Org-Cult framework supporting processes of Cont-Imp, thereby contributing to the identified literature gap concerning the systematic linkage of Org-Cult to Cont-Imp for manufacturing. (2) Improving comprehension of Cont-Imp facilitators and barriers, especially for factors germane to Org-Cult, Cont-Imp, and operational efficiency. (3) Bridging the theory-practice gap with practical insights for execution to improve manufacturing Cont-Imp, offering a springboard for continuing research to extend and validate the developed framework for regional and global contexts.14 0Item Restricted Adopting Green Technology through Green Organisational Culture: A Comparative Case Study of Saudi Logistics Companies in Dammam(University of Leeds, 2024) Alotaibi, Maha; Yew Wong, CheeThe primary purpose of this study is to explore the characteristics of green organisational culture that facilitate the adoption of green technology in the Saudi logistics sector. Using an interpretive research method and a qualitative approach, data were collected through ten interviews with senior and middle management from two logistics companies in the city of Dammam. The findings of the research expose several attributes of green organisational culture that enhance the adoption of green technology. First, flexibility within organisational culture is demonstrated by fostering shared values and beliefs among employees, including sustainability, accountability, cooperation, and commitment. Second, involving employees in sustainability initiatives to address environmental challenges enables organisations to develop their skills and generate innovative solutions. Third, cooperation with stakeholders to overcome barriers to green technology adoption. Fourth, the ability to respond effectively to external changes facilitates the adoption of green technology. Finally, the commitment of senior management to integrating sustainability practices into the organisation’s overall .strategy In contrast, there are attributes of organisational cultures that are focused on quality control and a lack of open communication channels between different parts of the organisation affects the successful implementation of green technology. Moreover, the type of organisational culture prevailing within a company influences the selection of green .technologies that are appropriate for achieving organisation objectives This study highlights organisational culture's critical role in driving green technology adoption .within the logistics sector28 0Item Restricted Big Data Analytics Socio-Technical Systems on Strategic Decision Making and Organisational Performance: Case of Saudi Arabian Higher Education.(University of Technology Sydney, 2024-06-23) Aseeri, Maher Mohammed; Kang, Kyeong; Sohaib, OsamaBig Data Analytics (BDA) is an emerging technology that has revolutionised varied fields such as Higher Education Institutions (HEIs), healthcare, governments, and private sectors. BDA technologies allow firms to quickly access, analyse and visualise a variety of big data that could improve executives' decision-making. As a result, improving decision-making will lead to enhance overall organisational performance. Although a significant amount of research exists on BDA in higher education institutions, studies that combine socio-technical aspect that support BDA in Saudi HEIs is lacking. In particular, applying mixed methods to explore the influence of socio-technical aspects that support BDA in Saudi HEIs. Hence, this research investigates the socio-technical subsystem that supports big data analytics and its role in improving top management decisions and the overall performance of Saudi HEIs. This research applied socio-technical theory for the proposed model based on the ontological postpositive for the quantitative method and the interpretivism paradigm for the qualitative method. Considering the research gap provided above, this study applied a mixed methods approach for data collection. Besides, we applied a cross-sectional survey for the quantitative data, whereas the qualitative data applied semi-structured interviews. The sample population involved the IT staff and data scientists, representing the big data performers (BDP) and top management in the Saudi HEIs. Quantitative data was collected using validated scales of previous studies, and the hypotheses were evaluated using PLS-SEM. Consequently, qualitative data were analysed using N-Vivo 12 pro, and a thematic analysis technique was applied, which formed themes and patterns that were then combined with the outcomes of the "quantitative results". In light of the findings, the PLS-SEM analysis conducted to test the hypotheses highlighted the significance of BDP on Big Data Systems (BDS), i.e., security, privacy, and quality. However, the results revealed the insignificance of organisational culture in big data systems (BDS), although having a positive value. Nonetheless, the organisational culture significantly impacted BDP, implying the influence of a data-driven culture and supportive top management on the workforce's attitude towards BDA-related change and skill development. Besides, the social and technical subsystems of the BDA— the BDS vii and BDP— are significantly correlated, along with their correlation with strategic decision-making. The study's implications comprised insights guiding the managers and policymakers to acknowledge the importance of organisational culture (hierarchical, adhocratic, market, and clan) while strategising the implementation of BDA and its systems and developing training modules for its BDP accordingly. Furthermore, the study's application of the socio-technical systems (STS) theory would help practitioners and policymakers address the existing challenges in the OC, BDS and BDP to ensure efficient BDA generating quality, certain and error-free data supporting high-end decision-making.31 0Item Restricted Information Systems and Organisational Culture: The Case Study of CRM System in Organisation T(Saudi Digital Library, 2023-11-29) Abdulsalam, Thekra Ahmed M; Sarker, SaoneeIn the era of technological advancement, the relationship between humans and systems is constantly evolving. In an organisational context, understanding the underlying dynamics of such relationship is key to navigate through digital change. The capabilities of humans and systems can be realised once this understanding is achieved. Therefore, this research explores the subject matter by studying the impact of advanced CRM systems on organisational culture. The case study approach is used to interpret perceptions of Organisation T in relevance to the cultural shifts resulting from CRM system implementation. Six themes emerge as the research findings: Autonomy Aided by the Use of Technology, Sense of Belonging and Synergy, Amplified Visibility and Recognition, Clarity of Strategic Outlook, Accelerated Responsiveness, and Enthusiasm towards Collective Growth. Furthermore, the themes are reviewed against the Competing Values Framework and found to align with three culture types: Market, Clan, and Adhocracy cultures. The themes representing the impact on organisational culture are the result of the interplay between the CRM system and the context it exists within. Therefore, this research adopts a humanised lens to shed light on the nature of shifts brought upon organisational culture by the CRM system.18 0Item Restricted The Incorporation of Local Culture Into Organizational Culture and its Impact on Employee Performance; A Case Study of Southeast Asia and The Middle East(Saudi Digital Library, 2023-09-11) Alotaibi, Afnan; Collins, KirstineThe notion of organisational culture and its impact on the performance of employees in an organisation has served as a heated debated for decades. The literature regarding national culture, organisational culture, and the relationship between both is further reviewed and analysed. This research aims to understand the relationship between organisational culture and national culture in the context of Asia with the research posing the question of ‘does the incorporation of local culture into organisational culture have an impact on the performance of organisations and the economy of the country?’. A case study has been conducted on three countries across Asia from Southeast Asia (Vietnam and Indonesia) to the Middle East (Saudi Arabia), primary data was collected from official government documents as well as credible global business sources while secondary information was collected through studies and research done on the topic of organisational culture in the aforementioned countries. The results of this case study suggest that the incorporation of local culture into organisational culture does have a positive impact on the productivity of businesses and the economy of the three countries. Furthermore, results imply that the collectivist approach to culture in the case of the Vietnam, Indonesia, and Saudi Arabia does have an effect on the structure of organisational culture and safeguarding the rights of employees as well as national social traditions within the organisation.26 0